Motel Supervisor

Position Details

Location

Collingwood, Ontario

Contract Type

Full-Time

Closing Date

Salary Range

Not Specified

Application Method

Upload your resume and cover letter to the form on this page.

Number of Open Positions

1

Career Opportunity

Motel Supervisor

Job description

Oasis by the Bay Vacation Suites is a year-round, family-friendly motel located just steps from the world’s largest freshwater beach in beautiful Wasaga Beach, Ontario. With fully modernized suites and guest-focused amenities, we provide a welcoming and relaxing environment for families, couples, and groups. All proceeds from motel operations support E3 Community Services, a local non-profit dedicated to empowering individuals with developmental disabilities.

Position Summary:

We are seeking a hands-on, service-oriented Working Supervisor to lead daily motel operations, ensure excellent guest experiences, and supervise motel staff. This role is ideal for someone who thrives in a dynamic hospitality environment, values community impact, and is committed to high standards of cleanliness, professionalism, and customer care.

Key Responsibilities:

Supervision

• Oversee daily motel operations and supervise motel staff

• Coordinate staff scheduling, assign daily tasks, and monitor workflow

• Train and onboard new and casual staff

• Ensure adherence to policies and a culture of continuous improvement

Guest Services & Front Desk Operations

• Greet and assist guests at check-in/check-out

• Address guest concerns and ensure a welcoming atmosphere

• Manage the reservation system, process payments, and maintain records

• Communicate with service providers and guests effectively

Housekeeping & Facility Maintenance

• Participate in and oversee housekeeping, laundry, and supply replenishment

• Perform light maintenance, including minor repairs, snow/ice removal, and groundskeeping

• Monitor facility safety equipment and report major repair needs

Administration

• Maintain records of guest activity, maintenance, and staffing

• Ensure compliance with WHMIS, OHSA, and internal policies

• Support inventory tracking and supply ordering

Qualifications:

• High School Diploma (post-secondary an asset)

• Minimum 1 year experience in hospitality or facility supervision

• Knowledge of front desk and housekeeping operations

• Proficiency with Microsoft Office; knowledge of Dayforce and ShareVision an asset

• Strong interpersonal, organizational, and problem-solving skills

• Ability to lift up to 25 lbs and work on your feet for extended periods

• Flexibility to work varied shifts, including weekends and holidays

Additional Expectations:

• Actively engage in professional development.

• Adherence to timelines, accuracy, and compliance

• Demonstration of E3’s core values and behavioral expectations

• Contribution to team and organizational goals

What we offer

• Three (3) weeks of vacation

• Paid personal and float time

• RRSP Matching Program

• Employee Assistance Program (EAP)

• Ongoing paid training opportunities

• A supportive work culture with opportunities to grow!

Job Types: Full-time, Permanent

Pay: From $47,486.00 per year

Benefits:

• Casual dress
• Employee assistance program
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match
• Wellness program

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Wasaga Beach, ON L9Z 2H5: reliably commute or plan to relocate before starting work (preferred)

Location:

• Wasaga Beach, ON L9Z 2H5 (preferred)

Work Location: In person

Ready To Apply?

Contact us with your resume and the job opportunity you are interested in.

Accommodation will be provided in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

E3 is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process.

If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

We thank all respondents for their applications but only those selected for an interview will be contacted.