Senior Manager, Strategic and Operational Projects

What You Will Do

Summary

We're looking for a seasoned Senior Project Manager to join our team and lead initiatives focused on driving innovation, efficiency and process improvement within the healthcare sector. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operations to enhance patient care and organizational performance. You'll work cross-functionally with clinical and administrative teams to identify opportunities, implement best practices, and ensure projects are delivered on time and with measurable impact. If you're a strategic thinker with a strong background in healthcare project management, we’d love to hear from you!

Within the context of a patient and family centred model of care and, in accordance with the Mission, Vision and Values, and the strategic directions of Providence Health Care (PHC), the Senior Project Manager, Strategic & Operational Projects promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Executive Director, Office of Strategy & Results or designate and working closely with internal and external stakeholders, the Senior Manager, Strategic & Operational Projects is a key enabler for the execution of strategic, operational, and corporate projects, leading process improvement, and supporting other organizational priorities.

The Senior Manager, Strategic & Operational Projects develops and implements standard methodologies to facilitate strategic, operational, and/or corporate priority improvement projects including project and change management tools such as charters, project plans, risk management plans, and communication plans. Strong collaboration, communication, stakeholder engagement, facilitation and change management skills are critical to success, as well as the ability to think and help others to think, strategically and critically.

What You Bring

Education

A level of education, training and experience equivalent to a Master's Degree in Health or Business Administration, Leadership, Organizational Development or relevant clinical field such as Nursing plus a minimum of seven (7) years recent experience in a complex health care environment in a role that involved project and change management involving complex, multi-disciplinary projects working with a broad range of stakeholder groups.

Skills and Abilities

• Demonstrated knowledge of the health care system, including the operations and administration of a tertiary level teaching hospital along with general knowledge of current health care issues and trends.
• Demonstrated knowledge of administrative practices and reporting requirements in the public health sector.
• Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of the organization, understanding the essence and subtleties of the communication and the intended audience.
• Ability to establish and maintain positive and cooperative relationships with internal and external stakeholders.
• Advanced skills in critical thinking, planning, project management, change management and group processes.
• Ability to analyze complex, multifaceted issues, report on findings and make recommendations.
• Ability to lead and provide oversight to projects and provide guidance and direction to staff involved in the project.
• Knowledge of project management principles, practices, methods, standards, tools and techniques.
• Ability to make formal presentations to various internal and external stakeholders.
• Ability to plan, organize, set and accomplish objectives and goals in a complex fast-paced environment.
• Demonstrated ability to bring together and lead diverse groups in a collaborative manner.
• Effective facilitation skills and the ability to motivate and influence leaders.
• Demonstrated ability to develop and oversee project communications strategies.
• Demonstrated ability to work independently and in collaboration with others.
• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities and deadlines.
• Physical ability to perform the duties of the position.