Manager (Solution Planning), Financial Crime & Program Integrity

Job Type: Permanent
Work Model: Hybrid
Reference code: 129222
Primary Location: Ottawa, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

As a manager some of your duties will include but not limited to:

• Lead projects which design, define and build solutions for the detection and prevention of fraud, waste and abuse including “Risk Based Processing” via rules and analytical models.
• Collaborate with and harness the skills and expertise of business experts, other solution and technical architectural and technical leaders and SME’s.
• Work very collaboratively across a very complex transformation team with multiple vendors/partners and multiple client stakeholder groups.
• Lead the development of high-level business expectations (e.g. End State Vision, Capability Model, Strategic Roadmap) to support development of an integrated solution and long term vision.
• Assess current state capabilities and future state needs to determine requirements and approach for new technology; support/guide client in external product evaluation and selection if needed.
• Establish a strong understanding of Product/functional direction and Integrity (fraud, waste and abuse) risks and tolerances in order to guide a multi-year deployment of capabilities including proofs of concepts.
• Build capabilities and people skills (talent) to support the growth of this team as work evolves into design, implementation and feature based delivery of Integrity Risk Mitigations (e.g. rules, models, integrations).
• Monitor project progress, identify risks and issues, and take proactive measures to mitigate them.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Serve as a trusted advisor to key stakeholders, including executives, department heads, and project sponsors.
• Communicate project updates, milestones, and outcomes effectively to ensure alignment and buy-in from all parties involved.
• Act as a bridge between technical and non-technical stakeholders, translating complex technical concepts into clear, understandable language.

About the team

Work in a fast-growing and challenging environment with like-minded people who are eminent in their respective technical field. Develop solutions through collaborative discussions, in our teams and with clients. Continue your professional development to reinforce and expand your chosen career path. Work with high profile clients on a variety of Federal and Provincial engagements.

If you’re ready to help tackle the complex and ever-changing world of fraud prevention and program integrity in our Canadian public sector, it’s time to join Deloitte’s fast-growing Financial Crime practice and make a difference. Our Program Integrity practice is dedicated to helping our Canadian public sector clients prevent and detect fraud, waste and abuse. Complex and legacy government systems, rapidly emerging fraud/waste/abuse risks and ever increasing economic and social pressures creates opportunities for us to help our clients manage the risk exposure and increase the integrity and effectiveness of their program delivery. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

The Financial Crime Practice at Deloitte Canada is looking for seasoned solution &/or product manager to join us on our mission to help government design and build the most innovative technology solutions to detect and prevent fraud waste and abuse in government business processes and systems.

NOTE: Given that several active projects are with the Government of Canada, candidate must have or be eligible to obtain a secret security clearance with the Government of Canada

Enough about us, let’s talk about you

You are someone who is/has:

• Highly collaborative working in complex multi-stakeholder and multi-systems integrator environments.
• Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions.
• Strong understanding of agile methodologies, product development and principles of solution planning and design, including prior experience and demonstratable skills.
• This role is not hands on technical but works closely with architectural and technical leaders and SME’s. Broad knowledge of technology practices, capabilities and solutions in market is valuable.
• Experience in leading a team that includes technical and non-technical professionals in the delivery of an engagement
• Proven experience in “story-telling” – providing practical insights to non-technical stakeholders
• Interested in understanding the problem statement, and use cases of Program Integrity (e.g. Gov’t Fraud, Waste & Abuse) and apply this knowledge in your every-day design and development of solution architecture and data/analytic solutions
• Bachelor's degree in Computer Science, Information Technology, Mathematics, Statistics, Quantitative Finance, Engineering, or related field
• 5+ years of experience leading analytics &/or solution design projects with proven track of delivery insights and client impact
• A curious and open mind, keen on delivering the best solution to our clients.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Previous experience with building prevention and detection use cases, functional requirements, architecture, strategies in fraud preventions.
• Exceptional, critical thinking, presentation, and analytical skills.
• Strong team and work ethic, comfortable with ambiguity, change and challenge.
• Consulting or other client-facing experience is preferred.
• Previous working experience in the public sector is preferred.
• French language is an asset.

Total Rewards

The salary range for this position is $101,000 - $169,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.