System Analyst

Interested candidates are required to complete the following on-line application to the attention of: The Recruitment Team. The permanent position is effective immediately.

The York Region District School Board (YRDSB) supports a flexible working culture and currently provides the opportunity for employees to work from home in addition to working in the office for some positions. The YRDSB implemented Working From Home Guidelines to facilitate this work option. Please note, this does not apply for school based positions.

Please Note: This position will be part of our ITS Telecom Services team reporting to the Assistant Manager, Telecom Services and will be working primarily on YRDSB telephone, paging and two-way radio services. This position will require the incumbent to be primarily based out of Education Centre-Aurora.

This is a technical position and knowledge of the following technologies is HIGHLY RECOMMENDED:

• Digital and VOIP telephone systems
• Institutional / Education Paging systems
• Two way radio systems hands on electronics service and support
  
  

This position is responsible for providing technical support to Board staff and students in the use and connectivity of Board provisioned, personal and network technologies in compliance with Board policies and procedures.

Major Responsibilities

• To assist in the selection, development, testing, implementation, enhancement and ongoing operational support of Board instructional and productivity computing devices, network and cloud based services, data applications and voice services.
• To trouble-shoot, research and solve problems related to the Board’s instructional and productivity computing devices, network and cloud based services, data applications and voice services.
• To configure and support Local, Wide Area & Wireless networks to facilitate the internal and remote use of all network based services (applications, telecom, security, internet, cloud based).
• To install, upgrade and maintain multiple versions of software solutions on multiple hardware computing platforms using industry standard development and scripting tools.
• To develop customized software installation and upgrade documentation for Board staff and students.
• To provide technical support in the areas of network and telecom administration, servers management, computing devices, software installations, configurations and upgrades.
• To provide needs assessments and recommendations for hardware, software and network requirements.
• To maintain a record of all problem and incident resolutions and update call ticket status using the Board’s Enterprise Help Desk System.
• To set up initial user accounts for all school networks and provide updates on an annual basis.
• To identify and record deficiencies expressed by the clients and recommend enhancements as required.
• To work as an active member of the Information Technology Services team.
• To attend meetings as required.
• To attend professional development sessions/training as required
• To perform other duties as assigned.
  
  

Education, Experience And Qualifications

• Secondary School Graduation Diploma with three years of post-secondary education in computer science or business administration is required.
• Minimum two years related experience is required.
• An excellent working knowledge of Microsoft Productivity Suite, server solutions, instructional and productivity technology and Board approved/implemented software is required. Ability to explain features and functionality to all levels of users is required.
• Proficient verbal and written communication and interpersonal skills are required.
• Must possess a valid Ontario Driver’s License and have access to own transportation.
• Requirements in fulfilling the responsibilities of this position include shift work and on-call support.
  
  

Equity, Diversity and Inclusion Statement

The York Region District School Board (YRDSB) believes in giving each and every applicant an equal opportunity to succeed on their own merit and we strive to hire staff that reflect and support the diverse perspectives, experiences and needs of students and communities. We remain committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse and inclusive Board-community.

Therefore, in pursuit of the Board’s values, we seek members who will work respectfully and constructively with differences and across the organizational hierarchy in actualizing the Board’s priorities, goals and principles outlined in the . Candidates who have strong racial literacy practices and a commitment to dismantling anti-racism, anti-oppression, and creating identity-affirming spaces, in order to intentionally disrupt racist and hateful acts.

We Actively Encourage Applications From Members Of Groups With Historical And/or Current Barriers To Sovereignty, Equity, Including, But Not Limited To

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• African, Black and Black Caribbean peoples (in alignment with Anti-Black Racism Strategy);
• South Asian, East Asian, Southeast Asian, Middle East/West Asian, Latino/Hispanic (in alignment with YRDSB Workforce Census to address disproportionalities identified).
• members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and
• persons of marginalized sexual orientations, gender identities, and gender expressions.
  
  

At YRDSB, we recognize that many of these identities intersect and therefore, equity, diversity and inclusion can be complex. We value and respect the contributions that each person brings to enriching the Board and are committed to ensuring full and equal participation for all in the communities that we serve.

Accessibility and Accommodation Statement

We also recognize the duty to accommodate and foster a culture of inclusion. Consistent with the principles of dignity, individualization and inclusion, we will make any appropriate accommodation based on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process. When contacted, candidates will be provided with an overview of the various elements of the hiring process, such as skills assessments, written practicum, presentation, interview, etc. If an accommodation is required, requests can be made in advance of any stage of the recruitment process. All information received relating to a candidate’s required accommodation will be addressed confidentially by the Recruitment and Retention Team. Please make this request to or a member of the Recruitment Team. If this position is a school based LTO/Contract Teaching position, please email the Principal directly to request the accommodation to be made at the school in collaboration with Human Resource Services, Disability Management Team.

Important Note for YRDSB Employees: If you have a current accommodation in place through Disability Management, please inform your Disability Management Case Manager to ensure that your accommodation needs can be met in the new role that you are pursuing. If invited to participate in the hiring process, and you are unable to perform the essential/bona fide requirements (e.g. physical, cognitive requirements), please notify the Recruitment Team by emailing to review next steps (in the email please reference the job title you are applying to).

Important Information For CUPE 1734 Members

LA.11.7 Those twelve (12) month employees filling vacancies as a result of their applying to a job posting are to remain twelve (12) months at their position. Ten (10) month employees are to remain in their position until the end of the school year. This requirement can be waived with permission from the Superintendent responsible for Human Resource Services. This does not prevent employees from applying for a position or from applying for a promotion during the twelve (12) month period.

Applicants will be deemed to have the educational qualifications, according to the job description for the classification they are currently in, as per the terms of the current CUPE Local 1734 Collective Agreement. Permanent CUPE 1734 applicants will be considered first in the selection process.

As a , and in accordance with the Education Act, anyone seeking employment or wanting to volunteer must provide a satisfactory police record check. A Police Vulnerable Sector Check (PVSC) must be completed by the police services in the jurisdiction in which you reside, this is based on your home address (only accepted by police services within Canada); must be satisfactory to the YRDSB and completed within six (6) months prior to the scheduled start date. It is the candidates responsibility to provide the results to the Board upon instruction.

We will accept satisfactory PVSC’s that name any other school board and other employers (daycare centers, OCT, and employers that would require a police check for vulnerable persons) in Ontario and obtained within the last six (6) months.

On-line applications are collected centrally at the Education Centre - Aurora and are monitored by Human Resource Services. All applications will be screened based on the required education, experience and qualifications as noted in the posting and job description and as reflected in the application. Only those candidates meeting these criteria will be eligible to participate in the selection process and only qualified candidates will be contacted.

The personnel file of all internal applicants will be reviewed as part of the selection process.