Engagement Coordinator, Provost Office

Classification & Regular Hours

Hours per Week: 40

Salary Grade 13: $65,000 - $80,000, commensurate with experience

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Western University’s mission is to be a destination of choice for the world's brightest minds seeking the best learning experience at a leading Canadian research university. The Office of the Provost provides leadership and direction that enables the University’s faculties and support units to achieve their strategic goals and objectives.

Responsibilities

The Engagement Coordinator is responsible for managing the planning, organization, and implementation of the Provost’s daily and long-range calendar. This includes scheduling and coordinating all meetings, organizing and tracking all requests for the Provost’s time, and ensuring the Provost has all relevant information at-hand for engagements and commitments. The Engagement Coordinator will conduct research in preparation for meetings and events, including sourcing and summarizing purpose of meeting, participant biographies, correspondence, and relevant social media activity, as well as identifying what supports are needed for the Provost’s participation (e.g. speeches, formal responses, etc.) and engaging the appropriate party to coordinate those supports.

Qualifications

Education:

• Undergraduate Degree in a related discipline (Social Sciences, Business, Communications)

Experience:

• 5 years’ experience supporting the schedule of a senior leader or equivalent professional in a complex environment

Knowledge, Skills & Abilities:

• Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
• Familiarity with event management techniques and tools and with project management methodologies
• Communication skills to clearly express ideas in an objective manner, write clearly, and adapt communication style to suit the situation and audience
• Client service skills with an ability to apply tact and diplomacy when dealing with sensitive issues and a range of personalities, cultures, motives and interests
• Possess a reputation for resourcefulness with a strong sense of accountability and initiative
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
• Influential interpersonal skills that build positive and strong relationships at all levels of the organization and externally
• Problem solving skills with a sense of urgency in resolving issues and getting tasks completed
• Knowledge of general office procedures and with best practices for assessing, developing and implementing new business processes and procedures
• In-depth knowledge and modelling of best practices for handling sensitive and confidential information and with best practices in records maintenance
• Commitment to and curiosity for ongoing learning with a desire to take on new challenges
• Intermediate computer skills including Microsoft Office Suite
• Ability to work independently and effectively as a member of the team to achieve department goals
• Working knowledge of the Freedom of Information and Protection of Personal Privacy act is an asset
• Familiarity with University policies and procedures preferred

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.