Unit Manager, Facilities

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a Unit Manager, Facilities to join our growing team!

Now more than ever, you and your team will play an instrumental role in making sure our workplaces are environments where our people feel safe, included, connected, and inspired to be and do their best. To be successful as a Unit Manager, Facilities candidates will need to be able to adapt to unexpected situations involving both the office environment and administrative tasks, as well as offering support and guidance to the teams in their day to day activities.

This position will ask for successful candidates to be available to work in office 5 days a week between Monday to Friday during operating hours at our downtown Calgary office location.

What You’ll Do Here

• Provide coaching and mentorship to direct reports, including providing feedback on behaviours and competencies and on ways to improve and manage efficiently.
• Monitoring of phone statistics for the reception to ensure optimal productivity and capacity.
• Comply with budget allocations and build relationships with suppliers that will benefit the growth of the company.
• Maintain a can-do attitude when facing difficult situations or long projects involving different departments.
• Address and facilitate any concerns within the service centre.
• Solid preparation and active participation in the calibration sessions and team leader meetings.
• Ensure effective career pathing and development plans in order to identify and develop talent.
  
  

What You Bring To The Table

• Undergraduate degree or any combination of equivalent education and experience
• 3+ years of management experience including the ability to motivate and engage a team
• Solid knowledge and experience in Facilities Management & office Administration
• Experience handling external vendors and contracts
• Outstanding customer service, communication, and relationship building skills
• Excellent planning and organizational skills
• Comfortable working with a sense of urgency and can adapt approach and work due to an unexpected or unpredictable situation
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.