Quality Technician / Engineering Technologist

About Kennametal

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Shift: 1st

Pay: $67k - $80k CAD annual

Job Summary

Reporting to the plant Quality Manager, the Quality Engineering Technologies supports compliance and continuous improvement of the Quality Management System including customer satisfaction, financial performance of Quality, product and process auditing, and support for production operations.

• Design, implement, and perform roving product & process audits. Coach closure of identified non conformances
• Collaborate with Kennametal’s Quality and Engineering personnel to determine critical part features and review manufacturability as it relates to product quality
• Confirm measurements / results on floor in audit & MRB processes. Assist with data entry to track data long term. Communicate regularly with cross functions for execution on the floor day to day.
• Create sorting instructions for containment of scrap event efforts
• Support the regular control of documentation, gage calibrations, golden samples (creation, storage, calibration)
• Support programming of automated measurement equipment
• Quality Management System – Work with management to maintain policies, procedures, control plans, failure catalogs, audits, metrology, etc., in a way that fosters an atmosphere of compliance in the area and continually improves customer satisfaction and quality financial performance
• Financial Performance of Quality (COPQ) – Disposition suspect material and drive problem solving to prevent recurrence on major issues. Assist to identify systemic opportunities for continuous improvement
• Collaborate with other departments to ensure that orders are completed on time
• Assist with training maintenance of records of competency
• General assistance as needed for the quality engineering and management groups
  
  

Key Job Responsibilities

• Provides technical support to the quality and engineering functions. May assist with general data entry for financial & QC management process. Some activities require partnership with cross functions (Production, Op Ex, Engineering, etc.)
• Supports programming of automated measurement equipment and works with team to design / redesign / order & track inspection tooling and fixturing.
• Schedules & oversees MSA study execution. Assists with diagnosis of failed studies and recommend improvements to close gaps.
• Creates golden samples for detection systems (vision & automated measurements). Manage the storage and calibration of golden samples for the entire manufacturing process.
• Performs layered process audits (LPA) and works with cross functional team on root cause / corrective actions activities from findings.
• Analyzes statistical data from processes to either confirm compliance with established standards or identify deviations from standards.
• Confirms out of spec conditions of product at MRB and makes disposition recommendations. Tracks MRB entry over time and results to develop and support COPQ (Cost of Poor Quality) analytics
• Writes sort instructions prior to sorting activities from MRB & customer complaints.
• Assists with reviewing and updating procedures, work instructions and control plans as well as document control activities after approval.
• Assist with containment activities / transactions / reporting / investigations in customer complaints. Assists with root cause analysis activities. Creates & posts quality alerts at work centers after complaints as well as remove from floor after expiration.
• Facilitate on-time response to customer complaints through leading a cross-functional team through the CRM system and 8D process for customer complaints. Support quality management in diagnosing top level causes of customer complaints to support continuous improvement efforts.
• Using data driven methodology, work with cross-functional team to address systemic root causes for top quality costs.
• Supports the quality manager by regularly investigating updated trends in inspection technologies and work with manufacturing engineering, operations and quality manage to implement in capital strategy.
• SAP transaction assistance to support quality operations will be required.
• Leads training the team on measurement equipment and Quality best practices.
• Daily work is determined by structure and needs of the Quality group. Additional tasks may include other duties as necessary to support the operation of the plant.
  
  

Complexity

• Performs specialized technical tasks required to support operations (e.g., programming, fixture development).
• Performs tasks utilizing quality core tools (root cause analysis, FMEA, Control Plan, SPC, LPA, MSA, DOE, etc).
• Must be able to understand functions & results from the inspection labs.
• Must have a base knowledge of SAP or aptitude to be trained in the application.
• Must be able to create process documents and audit processes to requirements and openly communicating findings.
• Must be able to work within cross functional teams through complex tasks exercising strong written and verbal communication skills.
  
  

Education, Work Experience, Skills, Certificates

Minimum Level of Education (for Job)

• Associates/Technical
• Years of Relevant Work Experience Required: 3- 5 years
  
  

Preferred Areas Of Education, Certifications, And Skills

• Must have excellent written and verbal communication skills.
• Must be able to use required computer software including but not limited to SAP, Microsoft Office, SharePoint.
• Mechanical Engineering Technologist or Technician + equivalent industry experience in quality assurance.
• Must have knowledge of quality assurance methodology, ISO 9001 and related QMS standards.
• Must be able to manage gages and measurement devices that determine compliance to drawing and product specifications. Must be able to retrieve and interpret drawings & specifications.
• Applies experience and skills to complete assigned work within own area of expertise.
• Works within standard operating procedures, using sound scientific and data driven methodology.
  
  

Required Licenses & Certificates

• Canadian citizen or Canadian Permanent Residency required
  
  

Equal Opportunity Employer