Manager, Facilities (25-131)

Who we are:

Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.

Your impact in this Role:

The Manager, Facilities is responsible for overseeing the maintenance, operation, and management of facilities at the City of Cornwall. This role is accountable for ensuring all buildings and grounds are well-maintained, safe, and operational, in alignment with the municipality’s policies and objectives. The Manager, Facilities is responsible for coordinating maintenance services, managing contractors, ensuring compliance with health and safety regulations, and budgeting for facility needs. Additionally, the Facilities Manager will provide leadership to the facilities team and support the continuous improvement of facility operations.

This posting will remain open until the position is filled. Apply now - interviews are being conducted on a rolling basis.

Key Responsibilities:

• Develop, review, and assess Requests for Proposals (RFPs) and tender documents for major capital projects, ensuring clarity, compliance, and alignment with project objectives.
• Provide strategic leadership and oversight for the comprehensive management of municipal facilities.
• Develop and implement strategic plans for the department, including short- and long-term goals, ensuring alignment with the municipality’s broader objectives for capital projects.
• Develop and oversee short‐ and long-range capital upgrade and maintenance plans and projects, prepare reports and recommendations, coordinating with other departments and agencies as needed.
• Manage the preventative maintenance program, developing and implementing facility maintenance schedules to ensure proper upkeep and prevent unexpected issues.
• Prepare and manage the department budget, monitoring departmental expenditures and providing regular financial reports to the General Manager and Financial Services.
• Ensure compliance with relevant health, safety, environmental, and municipal regulations, including the management of emergency procedures.
• Lead a team of facility maintenance staff, providing direction, training, and performance feedback.
• Establish and monitor service and construction contracts for external vendors providing maintenance, construction, and janitorial services.
• Prepare regular reports on facility performance, maintenance activities, and costs for senior management.
• Manage facility access, including security systems and protocols, to ensure the safety of all occupants.
• Respond to emergencies, including building issues, health and safety concerns, and incidents requiring immediate attention.
  
  

Leadership of Others:

• Provide strategic direction and leadership to ensure team alignment with organizational goals, fostering collaboration, accountability, and high performance.
• Develop team capacity by coaching, mentoring, and identifying professional development opportunities, ensuring alignment with operational and organizational priorities.
• Guide and support team members to meet operational objectives, ensuring compliance with organizational standards, policies, and procedures while fostering a collaborative and respectful work environment.
• Play an active role in the recruitment process by participating in candidate screening, interviews, and hiring decisions while ensuring candidates have a positive experience.
• Facilitate the successful onboarding of newly hired employees by delivering comprehensive training and continuous development, ensuring alignment between their role, organizational objectives, and the municipality’s culture.
  
  

Position Requirements:

Education & Certifications:

• Degree or Diploma in Engineering, or a related field.
• Valid Ontario Class “G” driver’s license.
  
  

Experience:

• A minimum of 7 years of experience in facilities management or a related field preferred, with a minimum of 3 years in a managerial role.
  
  

An equivalent combination of education and experience may be considered.

Knowledge, Skills, and Abilities:

• Problem-Solving: Strong analytical and decision-making skills to address operational challenges effectively.
• Technical Expertise: Strong background in building systems, HVAC, electrical, plumbing, and other facilities-related systems with a strong understanding of construction practices, structural design, site planning, and inspection procedures.
• Project Management: Ability to oversee multiple projects, manage timelines, and meet deadlines efficiently.
• Communication: Excellent written and verbal communication skills for reports, presentations, and interest-holder engagement.
• Leadership: Demonstrated experience in managing, motivating, and developing teams to achieve operational goals.
• Health & Safety Compliance: In-depth knowledge of safety regulations, building codes, and environmental standards related to municipal facilities.
• Strategic Planning: Strong ability to develop, implement, and monitor strategic and operational plans.
• Financial Acumen: Experience managing budgets and optimizing resource allocation.
• Adaptability: Ability to navigate evolving legislation, emerging trends, and complex development environments.
• Interest-Holder Engagement: Strong interpersonal skills to build relationships with developers, contractors, the public, and government agencies.
  
  

Working Conditions

• Work is performed primarily in an office setting, with regular site visits to municipal facilities and travel to attend training, professional development events, and inter-municipal meetings.
• Standard hours of operation, Monday to Friday, with flexibility needed for urgent repairs.
• Cognitive demands include identifying and resolving facility maintenance issues efficiently and analyzing operational challenges and implementing cost-effective solutions.
• Physical demands include extended periods of sitting and looking at a computer screen, as well as climbing ladders or lifting equipment while inspecting facilities.
  
  

Work Location:

• 301 Sunnyside Avenue, Cornwall
• On-site - Some Hybrid Work permissible per City Policy
  
  

If selected for this role, you will need to provide:

• Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
• Criminal Record and Judicial Matters Check
• Satisfactory Driver’s Abstract
• Proof of certifications
  
  

Additional Information:

The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance. We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Please save a copy of this posting for your records. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person. This posting will remain open until the position is filled. Apply now: we're reviewing applications and scheduling interviews as they come in.