Operations Manager

OPERATIONS MANAGER – KERH DESIGNS

Location: Downtown Kelowna, BC

Job Type: Full-time | 8:00 AM – 5:00 PM, Monday to Friday

Summer Hours Flexibility

Position Purpose

To lead and comprehensively oversee the architectural projects of the studio, ensuring high-quality standards, regulatory compliance, and effective coordination between the technical team, administrative staff, and clients. This role ensures the efficient development of each phase of design, documentation, and execution, while also leading both production and the continuous improvement of internal processes.

Key Responsibilities

• Supervise the quality of architectural and technical design.
• Coordinate communication with clients, consultants, and builders.
• Lead the drafting team and administrative staff.
• Verify compliance with provincial and municipal regulations.
• Manage and process building permit applications.
• Develop and control project production schedules.
• Document and optimize internal office processes.
• Assist in the selection of materials, finishes, and building systems.
• Lead internal and external project meetings and follow-ups.

Requirements and Experience

• Advanced proficiency in ArchiCAD.
• Up-to-date knowledge of the BC Building Code.
• Minimum of 4–5 years of experience in similar roles.
• Proven experience leading technical and operational teams.
• Valid driver’s license and access to a personal vehicle.

Key Competencies and Values

• Empathetic and responsible leadership.
• Strong organizational skills and critical thinking.
• Effective communication and results-driven approach.
• Problem-solving mindset and focus on continuous improvement.

Benefits

• Competitive salary.
• Performance-based incentives.
• Positive work environment and growth opportunities.