Project Team Supervisor

Job Brief

Lead a team of project quotation specialists and coordinators, ensuring high-quality deliverables and strict adherence to deadlines. Evaluate incoming project requests and strategically delegate tasks based on complexity and team capacity.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our Vaughan, ON branch.

Project Team Supervisor

Graybar Canada offers a competitive compensation and benefits package including:

• No Evening or Weekend Shifts
• TELUS Health Virtual Care
• Cost shared Health and Dental Benefits
• Life & AD&D Insurance
• Employee Profit Sharing Program
• Long Term Disability Benefits
• Group RRSP Matching
• Corporate Fitness Membership Program
• Employee Share Purchase Program
• Computer Purchase Plan
• Tuition Reimbursement Program

• Service Awards Program

  
  Major Responsibilities:

• 
  Supervise a team of Project Quotations Specialists and Coordinators, ensuring quality work and adherence to deadlines.

• Review incoming project inquiries and assign tasks to team members based on project complexity and workload.

• Lead the development of accurate and comprehensive project quotes, ensuring alignment with customer requirements, technical specifications and company standards.

• Monitor quotation turnaround times and look for opportunities to improve processes.

• Work with the Project Manager, Coordinators and vendors to develop pricing and closing strategies to maximize profitability while improving our success rate.

• Track and report on departmental activity and performance KPIs while ensuring job tracking files are kept up to date and project opportunities are entered in Salesforce.

• Ensure strong collaboration between the project group and other internal departments (inside sales, account managers, operations).

• Participate in project kick-off meetings as needed to smooth handover from quoting to execution.

• Prepare cost estimates of materials requested by customers, as well as Account Managers, Customer Service Representatives and appropriate management.

• Work with the Account Manager as needed to identify “value-add” options that could help in the bidding process.

• Prepare customer presentations to upsell Graybar Canada’s project coordination capabilities where needed.

• Compile bill of materials, utilizing knowledge of products to be manufactured.

• Contact manufacturers, factories and representatives to obtain best-cost information when necessary.

• Compute cost estimates for materials, price escalation and abnormal freight charges.

• Compare manufacturer’s bill of material to determine and price any differences for complete comparisons.

• Correlate all cost information within the time frame of bid date and time needed by contractors, sales personnel and appropriate management.

• Prepare price quotations and perform other duties as assigned.

• Coordinate the prompt handling of all customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.

Preferred Skills & Experience:

• Minimum Grade 12 education; however, preference will be given to individuals with a technical or post-secondary education background (e.g. Electrical / Electronic Engineering Technologist) or equivalent industry experience.

• Knowledge of electrical products and applications preferred.

• Previous management experience is an asset.

• The ability to develop and maintain strong relationships with customers and suppliers is essential.

• The ability to handle multiple projects with deadlines of varying urgency.

• Must exhibit excellent time management, negotiation and organizational skills.

• Attention to detail and project management skills are mandatory.

• Ability to prioritize work, be flexible and meet deadlines.

• Ability to work with all levels of employees and management, both internally and externally.

• Must practice excellent spoken and written communication and interpersonal skills.

• Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.