New Gym Opening Specialist

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
  
  

We’re looking for a proactive and highly organized New Gym Opening Specialist to lead the execution of new Crunch Fitness club openings from planning to grand opening. This pivotal role ensures that all operational, staffing, training, and logistical components are seamlessly aligned for a successful launch. The ideal candidate thrives in fast-paced environments, has exceptional project management skills, and can collaborate cross-functionally to deliver a high-impact member experience from day one. If you’re passionate about process, planning, and delivering operational excellence, this is the role for you. This role requires 100% travel and can be based out of any major city in Ontario or Alberta.

Core Responsibilities

Pre-Opening Project Management

• Oversee the full lifecycle of new club openings, from initial planning to post-opening support.
• Develop and manage detailed project timelines, ensuring all milestones are achieved on schedule.
• Coordinate across departments (construction, operations, IT, marketing, HR, etc.) to align resources and meet deadlines.
• Serve as the primary point of contact for internal teams and vendors during the opening process.
  
  

Operational Readiness

• Ensure all operational systems, supplies, equipment, and technology are in place and functioning before opening.
• Assist in setting up workflows, policies, and procedures to ensure compliance with Crunch standards.
• Implement opening day checklists and conduct readiness audits to identify and resolve any gaps.
  
  

Staffing & Training Support

• Partner with club leadership to recruit and onboard key staff prior to opening.
• Lead pre-opening training sessions on operations, systems, customer service, and brand standards.
• Ensure teams are prepared to deliver consistent and high-quality member experience from day one.
  
  

Marketing & Launch Support

• Collaborate with the marketing team to support local campaigns, soft launches, and grand opening events.
• Help execute member acquisition strategies, promotional events, and local outreach to generate buzz and drive traffic.
  
  

Post-Opening Follow-Up

• Provide ongoing support to new club teams during the initial weeks’ post-launch.
• Gather feedback from staff and members to refine processes and ensure a smooth transition into regular operations.
• Conduct a post-mortem analysis of each opening to improve future club launch strategies.
  
  

Qualifications & Competencies

• 3+ years of experience in fitness industry operations, or multi-site support—fitness industry preferred but related fields will be considered (i.e. retail).
• Exceptional organizational and time management skills with a strong attention to detail.
• Ability to lead cross-functional teams and manage multiple priorities under tight deadlines.
• Experience with staff training, onboarding, and customer service delivery.
• Excellent communication and problem-solving skills.
• Willingness to travel extensively and work flexible hours to support openings.
  
  

Why Join Us?

At Crunch, opening a new club isn’t just about unlocking doors—it’s about building energy, community, and culture. As a New Gym Opening Specialist, you’ll play a key role in bringing our vision to life in new markets, supporting teams, and delivering exceptional first impressions that turn into lasting memberships.

We Also Offer

• A flexible work schedule that supports your work/life harmony
• Competitive compensation that includes 100% employer paid health and dental benefits
• Free Crunch Fitness Membership for yourself and a guest
• A very fun and engaging work environment that is unmatched!
• Paid vacation and wellness days