Workplace Experience Consultant - Temp Full-Time (18 months)

Company: CGL

Department: Workplace Design & Experience

Employment Type: Temporary Full-Time (18 months)

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As a member of the Real Estate and Workplace Services function, the Workplace Experience Consultant is responsible for executing on enterprise initiatives related to our employees’ and leaders’ workplace experience – in support of both the Workplace Strategy and Real Estate Strategy. This role will build strong working relationships within the business to curate and communicate a holistic on-site workplace experience that supports positive employee engagement, fosters organizational culture and drives sustainable value.

How You Will Create Impact

• Demonstrating knowledge about the business of Co-operators and communicate how a curated workplace experience can be used to maximize productivity and collaboration while within the workplace
• Utilizing strong analytic thinking to evaluate problems and provide resolutions within the workplace portfolio.
• Collaborating with and influencing the business toward leveraging common enterprise workplace solutions that drive toward workplace optimization
• Demonstrating knowledge of internal processes, organizational purpose and mission, and enterprise goals to recommend strategic workplace solutions
• Partnering with Facilities Operations, Real Estate and Workplace Design & Experience to create and deploy workplace related communications that strive to minimize business disruption and ensure clarity of onsite expectations
• Creating and implementing training related to the workplace
• Acting as an ambassador of Co-operators to manifest culture in the workplace.
• Understanding how brand and culture are wrapped into employees’ daily experience and how the workplace can elevate their work
• Communicating and monitoring changes within the workplace and their impacts on the business
• Fostering an environment of collaboration and transparency with employees
• Mobilize other internal employee groups to help champion internal initiatives for greater promotion and acceptance
• Developing strategic solutions for workplace programs targeted to internal audiences
• Collaborating with management and peers in IT and Human Resources and impacted stakeholder groups to ensure alignment of activities that ensure a holistic workplace experience
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• You have 5-10 years of experience in Change Management, Human Resources, Communications, Marketing or a related field.
• You have a post-secondary diploma in Communications, Human Resources or a related discipline.
• Working knowledge of workplace impacts on employee experience
• Expert ability to consult with stakeholders and provide holistic solutions that address sometimes competing needs
• Working knowledge of the varied business within Co-operators (nuances between companies, functional areas, and geographical locations)
• Ability to review complex workplace analytics and interpret data as key inputs into creating recommendation
• Working knowledge of communications and change management best practices
• Ability to utilize a variety of computer-based tools to create professional tactics (e.g. powerpoint, training modules, sharepoint sites)
• Managing logistics of on-site events – and translating on site experience into clear and concise documentation
• A natural, expert relationship builder
  
  
  

What You Need To Know

• You will travel occasionally.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.