Sr. Manager, SaaS Engineering Delivery & Portfolio Support

Requisition ID: 227473

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The incumbent must have extensive knowledge of the industry and should be recognized for business acumen by the business partners supported. The position plays a critical leadership role in driving the successful delivery of SaaS-based technology solutions and overseeing financial and supports the team portfolio management activities within International Banking Technology. This role combines deep technical expertise with strong business acumen and requires fluency in both Spanish and English. The incumbent will lead cross-functional teams in the design, implementation, and support of scalable SaaS platforms, while also ensuring effective financial planning, performance tracking, and governance of technology initiatives. This position is ideal for a strategic thinker with a passion for innovation, operational excellence, and stakeholder collaboration.

Accountabilities

• Delivers large and complex technology related strategic initiatives, programs, and projects across International Banking, ensuring these are implemented on time and within budget.
• Visualize data in a way that allows a business to quickly draw conclusions and make decisions.
  
  

Lead SaaS Engineering Delivery And Support

• Oversee the end-to-end design, development, implementation, and support of SaaS solutions, ensuring alignment with business needs and organizational technology standards.
• This role also involves managing strategic relationships with key solution vendors, ensuring service quality, platform evolution, and compliance with contractual agreements and service level expectations (SLAs), in close collaboration with procurement, architecture, and security teams.
• It involves proactively identifying and communicating key project risks along with mitigation strategies to ensure high-quality, on-time, and on-budget delivery of strategic initiatives. The incumbent will manage the full delivery process, developing integrated project plans that encompass business, technology, and operational components, while maintaining a clear critical path to support iterative delivery, continuous integration and deployment, and rapid feedback loops in alignment with our Agile and DevOps best practices.
  
  

Technology Portfolio Management

• Lead and manage the team assigned for planning, tracking, and reporting of the technology portfolio in IB Engineering, ensuring transparency, prioritization, and alignment with strategic objectives and complying with IT Risk KRIs.
• Proactively identifies key issues and risks that could potentially impact project objectives and contributes to the development and creation of alternative creative solutions to mitigate them in a satisfactory, timely and cost-effective manner
• Sustains highly motivated groups with diverse and multifunctional reporting units, including external parties.
• This includes consistently maintaining the momentum of the project or program in the background of changing and occasionally conflicting priorities
  
  

Stakeholder Engagement

• Communicates ongoing project status, completing monthly Project Status Reports and escalating issues to his/her immediate supervisor, the Business Sponsor, IT&S Sponsor, the Head or VP as required. Ensures the documentation and archiving of project activities, deliverables, tools and finders for use in future projects.
• Build strong relationships with business and technology stakeholders, acting as a trusted advisor and ensuring effective communication and alignment.
  
  

Process Optimization

• Identify and implement improvements in engineering practices, delivery processes, and internal operations to enhance efficiency and quality.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  
  

Skills And Experience

• Bachelor’s degree in information technology, Software Engineering or a related technical discipline
• 5 – 8 years’ experience in Engineering and financial services industry, managing projects that have significant technology components
• Experience in Cloud & SaaS Platforms (AWS, Azure, GCP)
• Knowledge in Jira, Confluence and any other Atlassian Products
• Proven experience in Agile and DevOps environments.
  
  

Preferred Qualifications such as Certified ScrumMaster (CSM), DevOps Foundation, along with strong project credentials including PMP, PMI-ACP, and ITIL Foundation.

And

Bilingual Communication: Facilitate effective communication and documentation in both Spanish and English across global teams and stakeholders.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.