Staff Product Designer

About Us

At #paid, we’re on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world’s most iconic brands, like McDonald’s, Samsung, and Disney, fostering authentic collaborations that drive real business results. We’ve built a marketplace that solves big challenges in the creator ecosystem, from fair pricing to algorithmic matching and content usage rights, ensuring every partnership is seamless and impactful.

With our proprietary technology and an unwavering commitment to trust and transparency, we’re revolutionizing the way brands and creators come together to make magic. Rated #1 for customer support and managed services, #paid is leading the creator marketing space. Through innovative technology and a team of ambitious humans, we're transforming the future of the creator economy.

The Role

As a member of our team, your role will involve designing tools and features that provide a foundation for brands and creators to collaborate effectively. You will be working alongside a team that is shaping the future of #paid, and exploring strategies for scaling the platform to accommodate a wide range of use cases.

As a Staff Product Designer, you'll have significant ownership and impact across the platform. You'll lead the evolution of our design system, work on high-impact features that drive revenue and user experience, and help grow our design practice and culture. You’ll also be tackling unique challenges in the creator/influencer marketing space that few designers get to solve, all while working in a startup environment that has both product-market fit and massive growth potential.

Key Responsibilities

• Own the end-to-end product design process from discovery through delivery
• Collaborate closely with PMs, engineers, and other stakeholders to shape the team's roadmap and goals from an impactful and measurable customer outcome perspective
• Design elegant, user-centered experiences that balance business needs with usability
• Create and maintain a scalable, cross-platform design system that increases team velocity and ensures consistency
• Conduct and synthesize user research to validate ideas and inform decisions
• Be accountable for the design quality and cohesion across the product line, helping fellow designers advocate for best practices and solutions with their teams
• Drive continuous improvement in design processes, rituals, and tools
• Present and communicate design decisions clearly to stakeholders and executives
• Collaborate with engineers throughout implementation to ensure design quality
• Influence product strategy and roadmap by bringing a design lens to early-stage initiatives
  
  
  

To be successful, you'll need to

• Lead mobile-first, end-to-end design experiences that drive value for creators and brands
• Develop and share comprehensive UX visions for multi-quarter projects, ensuring alignment with organizational goals
• Partner with PMs and engineers to define, prioritize, and ship high-impact features
• Create and evolve scalable design systems that support rapid product development
• Provide craft guidance to designers on the team on complex, multi-faceted features that influence the platform’s medium and long-term strategies" to signal a higher degree of design maturity
• Conduct user research and usability testing to inform product decisions
• Own design deliverables from ideation to implementation, ensuring visual and interaction quality
• Collaborate cross-functionally to improve workflows and elevate design execution
• Document and refine UX processes, creating scalable tools, templates, and frameworks that elevate holistic design speed and quality to signal a higher degree of design maturity
• Maintain and contribute to a high-quality, cross-platform design system
• Influence product strategy and represent design in executive-level discussions
  
  
  

You're perfect for the role if

• You have 7+ years of experience in product design, including 2+ years leading complex, cross-functional projects
• You have a strong portfolio that demonstrates deep UX thinking and end-to-end ownership of complex software products
• You have experience building and maintaining scalable design systems
• You can work autonomously on large-scale initiatives like system unification or high-visibility features
• You’re confident managing executive stakeholders and representing design at the leadership level
• You’re comfortable conducting research and synthesizing insights to guide design strategy
• You bring strong collaboration skills and a proactive mindset in ambiguous environments
• You use tools such as prototypes, journey maps, and UX flows to articulate progress, rationale, and decisions
• You understand and advocate for accessibility and inclusive design
• You have proficiency with tools like Figma, and a strong grasp of responsive web and mobile design
• You have a deep understanding of front-end technologies, design handoff workflows, and implementation constraints
  
  
  

Why #paid

• We are a group of passionate and thoughtful people working together to fundamentally change the way brands are built while empowering creators to make a living doing what they love
• We are growing quickly! Plus, #paid is the highest-rated platform on the popular G2 Crowd software review website
• We have all the fun perks you’d expect—flexible vacation policy, competitive vision, dental and health benefits, team offsites and working hubs, and socials (yes, even remotely!)
• We invest in our team members, with L&D budgets and RRSP/401K Matching Programs
• We are proud of our culture and care about it deeply—we live by our team values and are always trying to make #paid a better company today than it was yesterday
• We empower learning through meaningful career progression and the autonomy to test new ideas
  
  
  

Equal Employment Opportunity

#paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.