front desk hotel clerk

Best Lodge Motel


Date: 1 day ago
City: Lloydminster, AB
Contract type: Full time
Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Address customers' complaints or concerns
  • Maintain accurate records
  • Clean and maintain work space

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

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