Software Developer II, AI/ML, Google Cloud
Date: 1 day ago
City: Waterloo, ON
Contract type: Full time

Minimum qualifications:
Join a pioneering team at the forefront of AI innovation. Our mission is to deliver a Sales Enablement GenAI-powered solution within the Customer Engagement Suite that drives new business streams. We are in the dynamic exploration and prototyping phase, offering you a unique opportunity to shape a high-impact product from its inception.Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.
Responsibilities
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience with software development in one or more programming languages.
- Experience with generative AI and back-end development.
- Master's degree or PhD in Computer Science or related technical fields.
- Experience in AI Quality developing.
- Experience with Conversational AI technologies.
- Experience designing, building, and maintaining scalable products and services for external customers.
- Experience building products leveraging AI technologies, particularly Large Language Models (LLMs).
- Knowledge of web front-end technologies for rapid UI prototyping.
Join a pioneering team at the forefront of AI innovation. Our mission is to deliver a Sales Enablement GenAI-powered solution within the Customer Engagement Suite that drives new business streams. We are in the dynamic exploration and prototyping phase, offering you a unique opportunity to shape a high-impact product from its inception.Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.
Responsibilities
- Design and implement GenAI-powered workflows for data analysis and insight extraction. As well as AI Agents, tools, and connectors to enable integration with supporting infrastructure and services.
- Source, curate, and prepare evaluation datasets; develop and implement metrics; and evaluate the AI performance.
- Build back-end services, such as product catalog processing and clustering.
- Scope, design, and implement infrastructure components to ensure service reliability.
- Collaborate with external customers and cross-functional stakeholders to ensure alignment and successful delivery.
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