Analyst - Marketing, Product Excellence

American Express


Date: 1 day ago
City: Toronto, ON
Contract type: Full time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a member of our Product Excellence team, you will be responsible for leading legacy Consumer, Commercial and Co-brand product processes to ensure consistency, drive efficiencies and create a culture of supporting the product teams to allow the business to meet their strategic goals. If you are a self-starter with a demonstrated ability to take initiative, have a passion for driving process efficiencies, and are keen to continually develop and hone your strong project management skills by championing initiatives from conceptualization through implementation, this is the role for you.
Specific role responsibilities include:
  • Management of asset inventory and insertion schedule for product welcome kits.
  • Support with product control activities and audits.
  • Project management of regulatory changes.
  • Uplifts to product assets.
  • Collateral management.
  • Relationship management.
  • Process management.

Preferred Qualifications:
  • University Degree (preferably Business/Marketing) with minimum 1-2 years of marketing or project management work experience.
  • Proven self-starter with a demonstrated ability to take initiative, drive results and champion a project from conception through implementation and evaluation.
  • Experience developing and managing relationships.
  • Proven ability to demonstrate critical thinking and problem-solving skills.
  • Strong oral and written communication skills; emphasis on proposal development and the creation/delivery of effective presentations.
  • Demonstrated multi-tasking, project management, attention to detail and prioritization skills in a demanding environment.
  • Proven ability to lead change and set priorities, with capacity to be flexible and adapt with new opportunities.
  • Strong team player with proven ability to build relationships across the Blue Box to accomplish goals.
  • Proficiency in MS Office, notably Excel, Word and PowerPoint.
  • Personal Attributes:
    • Logical and naturally curious mindset; seeks opportunities to learn and develop.
    • Professional, self-motivated and driven.
    • Demonstrates personal accountability.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' phyical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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