Warehouse Lead

Summary

Leads (Commissary Agents 3) assist in communicating policies and procedures within their operation. Lead agents assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.

Leads (Commissary Agents 3) must report to work on a regular and timely basis and will report directly to the supervisor and/or manager on duty

• Performs all functions of Commissary 2 Agents, as needed
• Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
• Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
  
  

Job Duties

• Oversee a team of 4-5 employees each shift
• Delegate and assign daily flight responsibilities among transport team members and assign all team members
• Delegate job duties as required and ensure completion
• Actively participates in the Safety Management System (SMS)
• Conduct appropriate operational/safety briefings on pre- arrival/departure for each flight; ensure warehouse set up and preparation is performed
• Follow and enforce all airline standard operating procedures
• Ensure aircraft is loaded in accordance with operational instruction
• Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE
• Ensure foreign object debris walks are performed accordingly
• Distribute all daily communications to team members from both within the organization as well as from customers
• Ensure drivers logs are completed for each shift
• Ensure all trucks are fueled accordingly at the end of each drivers shift and truck inspections completed and returned
• Ensure all aircraft issues are reported to the flight crew
• GPET incident report (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence
• Complete DFR’s, catering logs, temperature logs for refrigeration and catering containers
• Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training
• Able to work as a team or work independently without direct supervision
• Ensure the ops manager is notified of any changes to the operation
• Adhere to all policies and follow established procedures
• Participate in required meetings providing input and recommendations
• Provides initial and ongoing training and support to all staff
• Coordination and oversight of aircraft turnaround activities
• Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
• Responsible for the safety and security of all employees
• Performs internal audits
• Perform other duties as assigned
  
  

Requirements

• Be at least 18 years of age
• Possess a valid driver’s license
• Ability to work on a permanent basis in Canada
• Obtain a clear criminal record
• Must obtain necessary airport and/or Transport Canada security clearances
• Must obtain necessary airport vehicle operators permit
• Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis
• Ability to work within the required time parameters
• Ability to work nights, weekends, holidays and varying schedules
• Must successfully complete airline and corporate specific training programs and recertification
  
  

Core Competencies

• Able to work efficiently as a part of a team as well as independently
• Able to work well under pressure and meet set deadlines
• Above average organizational, time management, and prioritizing skills
• Attention to detail in all areas of work
• Confident, consistent, decisive personality
• Effective communication skills with individuals at all levels of the organization
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Strong work ethic
  
  

#INDGATCAN

#INDGATCAN