Reception & Front Office Coordinator

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together .

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Reception & Front Office Coordinator

How does the role impact the organization?

Raymond James Ltd. Equity Capital Markets, 40 King Street West, Suite 5400 is looking for a receptionist to effectively manage our front desk and catering boardroom services. The right candidate has a dependable and friendly nature, who is adaptable to changes at a moment’s notice. Receptionists welcome and interact with our clients, making strong verbal and written communication skills essential. A focus on customer service is required.

A professional business image and positive demeanor are key for this front-line position.

The successful candidate is well-organized with excellent time management skills, as well as be comfortable with Microsoft Office (Microsoft, Zoom, Teams).

The hours are full time, in-office Monday to Friday from 8:30 am to 5:00 pm. There may be instances when the candidate must be flexible on hours of work, to cover conferences.

The incumbent must have exceptional communication and organization skills, work independently and employs solid judgement in the resolution of problems.

What will your role be responsible for?

• Receives all visitors, including phone calls and responding or forwarding to the appropriate individual for timely response.
• Prepares rooms for meetings with internal and external guests, including setting up lunches, coordinating with catering companies, and cleaning up after meetings. May include special conferences and events.
• Working alongside Corporate Access and Investment Banking EAs.
• Coordinates meetings rooms - set up conference and zoom calls efficiently and maintain meeting room calendars.
• Restock kitchen with mugs, glasses on daily basis.
• Ensure reception and boardroom areas are tidy and presentable on an ongoing basis (includes loading, unloading and running dishwasher, cleaning coffee maker, wiping down counters).
• Coordinates occasional internal communication to staff, including maintenance of internal documents including phone lists.
• Maintains office and reception / kitchen supplies inventory at proper levels and ensures timely and cost-effective ordering.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Coordinate with building services and security for building related requirements (heat/washroom cleanliness/emergencies).
• Assists with special projects, and other administrative functions as needed
• Other duties as assigned.
  
  

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

• Superior customer service skills and professional attitude
• High level of problem-solving abilities, the ability to be resourceful and pro-active when conflicts arise.
• Strong written and oral communication skills.
• Ability to use standard office equipment and MS Office software.
• Proven ability to manage multiple priorities and deadlines with minimal supervision
• A minimum of two years of industry related experience
  
  

Educational/Previous Experience Requirements

• Minimum 2 years of Reception/Administrative Assistant experience.
  
  

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
  
  

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [email protected]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Job

Administrative & Support Services

Primary Location

CA-ON-Toronto-Toronto

Organization

Administration

Schedule

Full-time

Status

Permanent Full-Time