Senior Consultant, People Change Management, Advanced Analytics & AI

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Advanced Analytics and AI Team is at the forefront of leveraging data and AI to transform CIBC’s business operations and deliver strategic value. As the Senior Consultant, People Change Management – Advanced Analytics & AI, you will play a critical role in driving the adoption of Advanced Analytics and AI programs across the organization. You will be responsible for developing and executing change management strategies that enable employees and stakeholders to embrace and effectively use new data-driven tools, processes, and insights.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week onsite, while other days will be remote.

How You’ll Succeed

• End-to-End Change Leadership - You will develop and execute change management strategies tailored to advanced analytics and AI initiatives. This includes crafting the change narrative, conducting change impact assessments, and identifying key stakeholders, impacts, and potential resistors. You will design and implement change plans to support employees through each stage of the change journey, ensuring the successful adoption of new tools and processes.
• Driving Adoption of Analytics and AI Solutions - You will work closely with technical teams to understand the capabilities of advanced analytics and AI solutions and translate them into clear, actionable benefits for end users. You will support development of training programs, communication plans, and engagement strategies to help employees and leaders embrace data-driven decision-making.
• Strategic Consulting- You will act as a trusted advisor to senior leaders, providing insights and recommendations on how to manage the people side of change for analytics and AI initiatives. You will synthesize complex ideas into clear, actionable strategies and deliver executive-level presentations to influence decision-making. You will also provide industry trends and benchmarks to guide change management efforts.
• Collaboration and Relationship Building- You will work collaboratively with cross-functional teams, including data scientists, business leaders, and HR partners, to ensure alignment and coordination across all change management activities. You will build strong relationships with stakeholders at all levels, acting as a bridge between technical teams and business users to drive successful outcomes.
• Communication and Risk Management- You will proactively manage communications and risks associated with change initiatives. You will ensure that messaging is clear, consistent, and aligned with organizational goals, and you will address resistance and challenges in a constructive and effective manner.
  
  

Who You Are

• You have a degree/diploma in Business, Change Management or a related field. You have 3+ years of experience with People Change Management concepts with a focus on change delivery.
• You can demonstrate experience in change management and strategy development. It’s an asset if you have an understanding of Prosci’s ADKAR methodology.
• You're passionate about people and technology. You are excited about the potential of advanced analytics and AI to transform the way we work, and you are equally passionate about helping people navigate and embrace change.
• You are skilled in communication and training. You excel at creating clear, engaging communication materials and training programs to support change initiatives. You are proficient in using tools like PowerPoint, Excel, and other collaboration platforms.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability
  
  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions
  
  

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
  
  

Job Location

Toronto-81 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Change Management, Change Management Processes, Communication, Deliverables Management, Management Reporting, Personal Initiative, Process Improvements, Teamwork