Procurement Specialist II - Operations (US/Europe, Remote)

Location: Remote, US (preferred), Europe (max 6h time difference to EST) | Full-time

About WebPros

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, and Sitejet.

Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture.

Your Role

Hey there, I’m Justine Hernandez, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence.

The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist II to support procurement (cost of goods sold/COGS). This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability.

Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here.

Your Impact In The First 180 Days

We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months:

• 30 Days:
• Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders)
• Familiarize yourself with current procurement and vendor coordination processes
• Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.)
• Shadow live procurement cases and observe internal review and approval steps
• 60 Days:
• Begin managing smaller procurement requests independently with little oversight
• Establish working rhythms with Accounting, Legal, and stakeholders
• Identify opportunities to improve the flow of communication and clarity in handoffs
• 120 Days:
• Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira.
• Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround.
• Assist with maintaining procurement documentation and updating stakeholders on evolving best practices
• 180 Days:
• Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed.
• Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively.
• Collaborate with the Operations team to support future improvements or scale processes as needed.
  

As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as a primary resource for procurement as it relates to Cost of Goods Sold.

You’ll Thrive Here If You

• Are highly organized, resourceful, and thrive in a fast-paced environment
• Are passionate about process improvement
• Can comfortably engage with vendors and high-level stakeholders
• Have experience working with global time zones and with cross-functional teams
• Have proven experience in procurement/vendor management, and understand the basics of contract review
  
  

You Might Struggle Here If You

• Prefer working with a perfectly defined process or rigid hierarchy
• Find task management or documentation tedious
• Are uncomfortable juggling multiple stakeholders and shifting priorities
• Require frequent, detailed instructions before you can get started
  
  

How We Work

Team Setup & Location:

We are a distributed, international team working across the US and Europe. Our current team consists of:

• VP of Operations (UK)
• Operations Manager (USA)
• 2x Operations Project Managers (Bulgaria)
• Developer Relations Manager (Bulgaria)
  
  

We believe diverse backgrounds make for stronger operations.

Work Style & Communication

We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy.

• We rely on Jira and Slack to collaborate asynchronously across time zones.
• The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins.
  
  

Collaboration & Impact

While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. forward.

• We partner cross-functionally to co-create scalable processes and inclusive policies.
• Team members are encouraged to take ownership, lead initiatives, and shape how we work.
  
  

Tools We Use

We rely on a practical tool stack to run Operations smoothly:

• Jira: Project tracking, intake via Kanban boards, Ops Helpdesk
• Operations Helpdesk: Customer portal for internal service
• SharePoint: Vendor & contract management
• Confluence: Documentation
• Excel: Budget tracking (budget vs actuals)
• Slack: #ops-team and async
  
  

Our Culture

WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation.

We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths.

We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

Compensation & Benefits

We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process.

• Competitive salary
• Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices).
• Health Insurance: public or private coverage, depending on your location.
• Paid Time Off: Number of days depending on your location.
• Development Budget: Annual personal growth allowance.
• Learning Support: Udemy subscription & peer learning.
• Public Transport & Meal Vouchers: Location-dependent benefits.
• Team Culture: Regular team and on-site company events.
  
  

Your Hiring Experience

Hi, I’m Florian, your Talent Partner for EMEA at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Before moving into talent and culture, I was a software engineer, so I understand what it’s like to navigate technical hiring. My goal is to make this process a genuine, two-way conversation where you feel informed, valued, and empowered to make the best decision for your career.

Hiring is about relationships, not just resumes. You can expect honest, constructive feedback at every step, and I welcome yours as well. No matter the outcome, I want this to be a positive and insightful experience. If you’d like to connect, feel free to reach out on LinkedIn.

Interview Process

• Intro Chat (30 min): An informal chat with Florian, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals.
• Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have.
• Team Interview (60 min): Join your Hiring Manager and 2-3 cross-functional team members or stakeholders you’ll collaborate with in the role. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team.
  
  

Our Commitment To a Diverse & Inclusive Culture

At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.

We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.

Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive.

We are looking forward to your application!

Best,

Justine & Florian