FUSE Developer

Position Description

This role is hybrid and requires you to be at our client office at a minimum 3 days per week - subject to change at any time.

Your future duties and responsibilities

The Software Engineer performs analysis, development and technical governance across both Run and/or Change and will be accountable for the maintenance, quality of code, and compliance to standards within the platform.

Accountabilities include:

• Analysis, development & implementation of change and/or run activity in accordance with the agreed digital/platform strategy, standards and governance for a business unit, project, programmed, platform or feature team
• Performing value adding governance & quality assurance to ensure customer outcome is delivered to the highest standards
• Defining technical specifications of solutions in accordance with the agreed digital/platform strategy incorporating service fundamentals, security and system performance
• Driving continuous improvement through technical and process innovation to optimise the way we deliver to our customers, promoting ways to leverage business benefit at every opportunity
  
  

Accountabilities

Nature of Work

• Subject matter expert providing advice, guidance, knowledge sharing and governance in their areas of expertise (business process, application and technical configuration)
• Analysis of user needs and define technical specifications
• Technical Development of existing programs, analysing and identifying areas for modification
• Building security, performance, monitoring and non-functional requirements within solution
• Performance and availability management including system health checks, performance monitoring and disaster recovery planning
• Identify and implementing Service improvements including production of improvement plans and applying software upgrades
• Technical development and governance of new projects and initiatives, assessing the impact of initiatives or projects on systems/applications
• Champion process improvements, embedding new ways of working focus on driving up quality of deliverables and the way we operate within the Platform
• Promote and evolve Software Engineering Practice
• Propose innovative solutions or alternative approaches to difficult issues
• Stakeholder management of business and IT SME colleagues
  
  

Risk & Controls

• Identify, own and manage the specific key risks and/or IT controls and BP standards that you are identified as the owner and/or nominee for on iCARE or Archer
• Ensure that issues and actions associated to controls / risks are remediated in a timely manner
• Maintain appropriate records on iCARE or Archer
• Report and escalate the status of the relevant risks, controls and standards as appropriate
  
  

Resource Complexity

• Accountable for prioritising own use of time to deliver the workload expected of the role while working within policy and guidelines and applying technical knowledge
  
  

Problem Solving

• Accountable for solving problems and dealing with difficulties in line with policy, process and other guidelines
  
  

applying technical knowledge and expertise

• Depending on the nature of the specific role, problems can range from repetitive daily issues to complex technical problems requiring significant expertise
• Escalate problems according to guidelines
• Provide technical solutions for deficiencies in process, application configuration and operational procedures
  
  

Change

• Accountable for supporting planning and delivery of change and for recommending change to the X process and ways of working based on expert know how
• Take personal initiative in adapting to change
• Proactive improvements to operational processes within the platform to met customer expectations and drive efficiencies
  
  

Internal Collaboration

• Build effective working relationships across relevant teams within platforms and digital
• Coach & develop peers within your area of expertise
• Utilise business contacts to get closer to the customer and understand what our customers really want
• Collaborate with peers across IT to continuously obtain feedback, review and develop new technical solutions and best working practices
  
  

External Interaction

• Build effective working relationships across relevant teams in external suppliers
• Engage and collaborate with Global Sourcing Partners to delivery high quality solutions fit for our customers
  
  

Timeline

• Longest target completion time of tasks likely to be 1-3 month.
  
  

Required Qualifications To Be Successful In This Role

• Proactive ‘can do’ attitude, good verbal and written communication skills enabling effective interaction with both wider IT and Business stakeholders
• Demonstrate in depth experience of the Platform they support with practical experience gained over at least a 5-year period
• Significant knowledge of Application Support and Development processes, standards and associated techniques including continuous integration, test driven development, behavior driven development
• Propose innovative solutions or alternative approaches to difficult issues
• Proven record in delivering technical solutions across run and/or change within this Platform
• Experience working with Global Sourcing partners and developing solutions which improve the customer experience
• Proven knowledge of Technical platforms, software engineering practices and system management methodologies
  
  

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.