Medical Secretary

The Medical Secretary is an integral part of the busy, dynamic, and growing department of Medicine at Mount Sinai Hospital. In this role, the medical secretary will be expected to exercise sound judgment and independence while managing the day-to-day related administrative activities. The successful candidate will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the department.

In This Role You Will

• Schedule patient appointments for clinics or procedures, including reminder calls
• Prepare charts for daily clinics through the electronic medical record and ensuring all results are filed in the electronic chart
• Validate OHIP health cards
• OHIP billing: submission and reconciliation
• Review messages and transfers messages to physicians with patient chart for follow-up
• Prepare charts for new patient referrals
• Retrieve release of information documents from patient charts in order to forward information to other physicians
• Respond to referrals in a timely fashion; ensuring the correct and timely implementation of referrals to other providers/tests for patients
• Maintain physicians’ calendars and schedules and processing clinical documentation through the electronic medical record, in addition to establishing forms, tables, spread sheets, etc. to capture monthly statistics and to maintain clinic processes/flow
• Function in a public relations role with patients; provides timely, friendly and informative service to patients and families
• Work collaboratively with other administrative support staff
• Participate in other miscellaneous administrative and other duties as assigned
  
  

Job Requirements

Mandatory

• Successful completion of a college diploma preferably in the field of Office Administration or Business Administration from an accredited educational institution
• Minimum 2 years of related experience
• Applicants with proven equivalent recent and related training and experience may be considered
  
  

Preferred

• Experience working in a clinic/health environment
• Proficiency with medical terminology and knowledge of computerized OHIP billing experience
  
  

Skills and Knowledge

• Proficiency with Electronic Medical Record (EMR)
• Proficient in Microsoft Word, Excel, Power Point, Outlook.
• Strong work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service
• Superior written/oral and communication skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations
• Demonstrated time management, organizational and self-planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work
• Demonstrated satisfactory work performance and attendance record
  
  

If this sounds like you and you’re ready to build your career within clerical services, apply now and let us know why you would be a great addition to our team.