Safe Mobility Clerk
City of Edmonton
Date: 9 hours ago
City: Edmonton, AB
Contract type: Full time
Are you a highly organized and community-focused administrative professional looking to make a real impact? The City of Edmonton's Safe Mobility Section is seeking a dedicated Safe Mobility Clerk to provi de essential administrative support to our public-facing programs and services. This is an exciting opportunity to contribute to Vision Zero, the City's ambitious goal of achieving zero traffic-related fatalities and serious injuries by 2032. If you thrive in a dynamic environment, excel at public interaction, and possess strong administrative skills, we encourage you to apply!
A s a Safe Mobility Clerk, yo u will play a crucial role in supporting the Safe Mobility section's public-facing initiatives, including the Vision Zero Street Labs and Safe Speeds Toolkit programs. You will be the primary point of contact for public inquiries via email and 311, ensuring consistent and helpful responses. Your responsibilities will involve coordinating logistics for public projects, ordering materials, and navigating internal processes on behalf of the public. This position requires a collaborative spirit, as you will work closely with Community Activators to maintain consistent public communication and support the overall goals of the Safe Mobility Strategy.
What will you do?
Up to 3 temporary full-time positions for up to 11 months
Hours of Work: 33.75 hours per week.
Salary Range: $25.172 - $31.257 (Hourly)
Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.
Talent Acquisition Consultant: AM/VH
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
A s a Safe Mobility Clerk, yo u will play a crucial role in supporting the Safe Mobility section's public-facing initiatives, including the Vision Zero Street Labs and Safe Speeds Toolkit programs. You will be the primary point of contact for public inquiries via email and 311, ensuring consistent and helpful responses. Your responsibilities will involve coordinating logistics for public projects, ordering materials, and navigating internal processes on behalf of the public. This position requires a collaborative spirit, as you will work closely with Community Activators to maintain consistent public communication and support the overall goals of the Safe Mobility Strategy.
What will you do?
- Manage intake programs for Vision Zero Street Labs and Safe Speeds Toolkit, including ordering materials, signage, and supplies, and tracking project status
- Support the planning and implementation of special events, outreach initiatives, demonstrations, and education sessions for various audiences, including logistical and event management
- Act as the section's main contact for 311 inquiries, managing scripts and resolving issues
- Manage the section's public email addresses and coordinate public website updates
- Maintain the Safe Mobility Section Standard Response Document in collaboration with the Section Administration Clerk
- Format various documents, proofread reports, and maintain files in accordance with corporate records management procedures
- Coordinate large-scale meetings, book facilities, and take minutes as required
- Coordinate and assist in the development of jurisdictional scans and evaluation plans
- Other duties as required
- Completion of the twelfth (12th) school grade including business subjects related to word and information processing OR;
- Completion of an appropriate certificate program from an approved business school/college
- A minimum of two (2) years of diversified word and information processing experience
- Experience with Google applications is required
- Experience in a public-facing role dealing with diverse inquiries
- Familiarity with traffic safety initiatives or urban planning concepts
- Excellent interpersonal and written communication skills; ability to develop contacts and networks
- Ability to build and maintain trust with clients and work effectively with stakeholders and committees
- Ability to respond to difficult situations and resolve conflicts
- Demonstrated ability to deliver results with a consistent, respectful, and inclusive style
- Ability to self-motivate and work collaboratively in a fast-paced team environment
- Excellent writing, communication, and presentation skills
- Proficiency with Google Suite
- Strong organizational skills with the ability to prioritize multiple, frequent, and conflicting requests
- Ability to work on fast-moving projects with multiple inputs and changing deadlines
- Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
- Embracing a culture of equity, diversity, reconciliation, and inclusion
- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
- Applicants may be tested
- This position operates in an office environment, primarily involving sitting, standing/walking, lifting up to 10 lbs, kneeling, crouching, pushing, pulling, and reaching. The role may also involve some light effort physical demands. The work requires navigating multiple, frequent, and often conflicting requests and dealing with large volumes of information. It involves significant public interaction, which can include dealing with difficult people, and requires sensitivity to public perception on high-profile projects
Up to 3 temporary full-time positions for up to 11 months
Hours of Work: 33.75 hours per week.
Salary Range: $25.172 - $31.257 (Hourly)
Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.
Talent Acquisition Consultant: AM/VH
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
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