dispatcher, tow trucks

Overview

Languages

English

Education

• No degree, certificate or diploma
  
  

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business
• Transportation
  
  

Responsibilities

Tasks

• Light cleaning duties
• Maintain work records and logs
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
  
  

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Electronic mail
• Electronic scheduler
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• Switchboard 1-25 lines
• Internet
• MS Windows
  
  

Service experience

• Snow removal
• Tow truck
• Trucking
  
  

Additional information

Security and safety

• Criminal record check
• Bondable
  
  

Transportation/travel information

• Own transportation
  
  

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan