Manager, Inpatient Psychiatry and Psychiatric Emergency Services

The Ottawa Hospital


Date: 10 hours ago
City: Ottawa, ON
Contract type: Full time
About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Psychiatry at the Civic is a 46 bed acute mental health unit. The unit offers crisis intervention and stabilization. It is staffed with registered nurses, orderlies, clerical staff, social workers and occupational therapists.

The volume of patients admitted to the inpatient units is approximately 90-100 patients per month. The majority of patients are admitted through Psychiatric Emergency Services. Approximately 85% of patients are admitted on an involuntary basis. The average length of stay is 11-13 days, although there are patients with complex needs that require a longer length of stay. The occupancy rate is high and the manager is instrumental in managing patient flow.

Psychiatric Emergency Services (PES) is a specialized service for assessing individuals deemed to be suffering from a psychiatric illness and who are in crisis. PES is located in the Emergency Department at the Civic campus. Patients who present to the Emergency Department for a mental health concern are sent to PES according to a collaborative algorithm.

Rotation/Shifts

Days, 8 hour shifts.

What You Will Bring

  • Baccalaureate Degree in a regulated Health Profession, Health Administration or a related field;
  • Minimum of 5 years of healthcare experience in diverse positions in an acute care hospital setting;
  • Three years in healthcare leadership;
  • Demonstrated knowledge of patient safety & quality improvement processes;
  • Demonstrated knowledge of staff safety processes;
  • Demonstrated ability to develop budgets & manage fiscal resources;
  • Excellent skills in oral and written communication;
  • Demonstrated experience in patient relations and dealing with patients' families or advocates;
  • Knowledge of statistics and ability to analyze fiscal and patient care data;
  • Ability to learn and apply hospital policies and procedures, relative legislation, collective agreements, Canadian Hospital Accreditation Standards, Professional Disciplines Standards for Ontario;
  • Excellent knowledge of principles of management and evidenced based practice;
  • Knowledge of health care disciplines in Clinical Services and their role in patient care;
  • Knowledge and ability to enhance continuum of care;
  • Proven ability in working effectively with all members of health care team;
  • Demonstrated ability to model appropriate conduct & behaviour and to be an effective change agent;
  • Ability to respond to large numbers of simultaneous demands from patients, families, staff, physicians, Material Management, Human Resources, etc.


You will stand out with:

  • Master's degree in administration or Nursing;
  • Experience developing and working in partnerships with community partners;
  • Demonstrated thorough working knowledge of current theories, research and evidence-based practice standards in Mental Health;
  • Demonstrated knowledge of the Mental Health Act and related legislation affecting patients/clients and employees;
  • Proficiency in English and French oral expression (advanced level and comprehension (advanced level).


What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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