Receptionist

ErinoakKids Centre for Treatment and Development


Date: 12 hours ago
City: Brampton, ON
Contract type: Full time
Casual Position
Tuesdays & Thursdays 4:00pm - 7:30pm & Alternating Saturdays 8:00am - 4:15pm
Work Arrangement: On-site
Brampton Site
Replacement Position
Compensation: $23.86 - $27.89/ hour
Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to the Site Supervisor, the Receptionist acts as a first point of contact for our clients. Your personality, attitude, organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities:
  • Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
  • Enters, attends, and edits client appointments in Meditech, as required;
  • Accountable for appointment outcomes and data integrity related to appointments;
  • Ensure client confidentiality at all times;
  • Responsible for overall incoming/outgoing mail for the site;
  • Maintains a safe, clean, and organized reception area;
  • Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
Qualifications:
  • Minimum 2 years of experience in a similar role;
  • A college diploma in a related field is an asset;
  • Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
  • Excellent interpersonal and communication skills;
  • High attention to detail with the ability to work independently and collaborate effectively with others;
  • Able to problem-solve effectively to meet the requests and needs of clients and staff;
  • Able to resolve issues in a timely manner using good judgment;
  • Demonstrated proficiency with MS Office products;
  • Working knowledge of Meditech information systems is an asset;
  • Bilingualism in French and English is an asset.
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!


@Erinoakkids
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.

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