Account Coordinator

Fintel Connect is all in on big impact! As one of the leading affiliate marketing agencies in North America, Fintel Connect is looking for driven individuals ready to make a measurable difference in the performance marketing space.

Fintel Connect is the leading partner marketing solution exclusively built for the financial industry. We are on a mission to drive scalable growth for financial brands through our specialized technology, high-quality partner database, expert agency services and built-in compliance engine. Fintel proudly serves 80+ leading financial brands like Royal Bank of Canada, Tangerine, Ramp, and Neo Financial to name a few.

Who We're Looking For:

As part of our team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with all matters relating to client management including but not limited to: managing regular client meetings, hitting KPIs within budget, delivering reporting deadlines, recruiting new publisher partners and contributing to affiliate strategies.  

You're an ideal candidate if you are detail-oriented, well-spoken, resourceful and have strong interpersonal skills that will foster genuine relationships with Fintel Connect partners, affiliates and clients alike. 

What You'll Get To Do:

• Contribute to program strategies
• Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
• Recruit and activate affiliates for your programs with a focus on new and exciting opportunities 
• Meet program targets: increase affiliate traffic, conversions and approvals for your client roster
• Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
• Increase affiliate traffic and conversions for assigned affiliate programs
• Perform Monthly ROI analysis on affiliate programs and commission deals
• Share knowledge with teammates through support, training and sharing of experiences
• Demonstrate a clear understanding of individual client’s needs, their businesses and objectives
• Offer insight and guidance to troubleshoot and respond to client queries
• Create and manage campaign assets as required
• Gain expert system knowledge and in-depth comprehension of Fintel's proprietary tracking software to troubleshoot and lead when necessary
• Monitor affiliate content and coverage as needed to ensure compliance with program terms

What We’re Looking For:

• Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
• 1+ years of related work experience 
• Self-motivator that demonstrates initiative
• Excellent customer relationship management skills and ability to develop strategic partnerships
• Ability to work under pressure and deliver in results and goal-oriented organization
• Adaptable team player that is career-oriented
• Effective written and spoken communication in English, strong negotiation, analytical and implementation skills
• High attention to detail and strong writing and data analysis skills
• Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
• Knowledge of SEO, PPC, and email marketing an asset
• Authorized to work in Canada

Why Join Fintel Connect?

• Career progression: We value personal and professional growth and offer various internal and external development training programs and opportunities for advancement.
• Health and wellbeing: We believe in work-life balance and offer comprehensive health and wellness benefits, sick/personal days, three weeks annual paid vacation, and three weeks of remote work.
• Cultural environment: We foster a positive environment through team events, activities, and paid volunteer hours.

At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website: Fintel Connect