Inside Sales Representative and Driver

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate with comprehensive benefits and competitive pension plan.
• Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
  
  

Purpose

Reporting to the Branch Manager, this position will be responsible for developing business relationships with customers and maintaining superior standards for Messer's customer services. A key function of this position is to focus on business development for their region and for Messer as a whole.

This position responsible for customer deliveries and pickups while positively representing our organization to Messer customers by providing exceptional customer service.

What You’ll Do

Inside Sales Representative :

• Advise customers who come into the store and perform related tasks such as preparing and tracking orders.
• Provide administrative and technical support to internal customers.
• Implement creative customer service techniques, demonstrate ability to source products and maintain satisfactory inventory levels.
• Ability to communicate at multiple levels with external customers to increase counter sales through up-selling.
• Assist the Branch Manager in achieving all key performance indicators (critical measures), safety targets and excellent net operating profit.
• Responsible for entering invoices into SAP, preparing credit notes, sorting documents, filing and drafting.
• Actively solicits new sales in-store and through outbound calls.
• Improve counter sales and respond to telephone inquiries from customers or potential customers.
  
  

Delivery Driver

• Deliver, load and unload goods and cylinders containing gaseous products to customer sites within the assigned geographical area.
• Manage the updating of loads and all required vehicle documentation, ensuring that they are completed accurately and match truck counts and shipping documents before and after deliveries.
• Establish and maintain good relations with customers by listening to their requests and helping to resolve them.
• Ensure compliance with provincial and federal transportation regulations.
• Perform pre- and post-trip vehicle inspections, documenting deficiencies, ensuring that all safety features are in good working order and reporting any hazards to the manager.
• Perform administrative duties including the use of portable technology to process deliveries and reconcile agent consignment balances.
  
  

What It Takes

Education and Experience:

• Minimum 1 year inside sales or administrative experience, preferably in an industrial environment.
• Minimum grade 12 education or equivalent experience.
• Computer skills in the use of Microsoft Office Suite.
• Class 3 driver's license required.
• At least one year's driving experience with a clean driving record and training in a recognized driving school or three years' driving experience.
• High school diploma or equivalent preferred.
  
  

Key Skills And Attributes

• Strong sales and negotiation skills.
• Commercial competence.
• Excellent written and verbal communication skills.
• Understanding of modern business systems.
• SAP skills (asset).
• Messer product knowledge desirable.
• Delivery of exceptional sales targets.
• Understanding processes and mechanical proficiency.
• Capable of developing sales proposals.
• Proficient with Powerpoint, and excellent presentation skills.
• Strong understanding of Excel.
  
  

At Messer, our vision for Diversity & Inclusion is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcomes the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual an equal opportunity to thrive.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.

Apply today @Messer Careers.

Please feel free to check us out and see what we do!

If you need assistance with the application or would like to request an accommodation, call (877) 243-1030.