Technical Software Business Analyst

The Opportunity

We are seeking a highly skilled and experienced Technical Software Business Analyst to join our dynamic product software development teams. In this pivotal role, you will bridge the gap between business needs and technical solutions for our SaaS procurement products. You will be instrumental in defining clear, actionable technical user stories, providing technical clarity to our development teams, and leveraging your analytical skills to ensure our products deliver exceptional value.

What You'll Do

• Technical User Story Creation: Translate complex business requirements into detailed, technically-oriented user stories with clear acceptance criteria that enable developers to build solutions efficiently and accurately. This includes defining APIs, integration points, and technical workflows.
• Technical Liaison & Problem Solving: Serve as the primary technical point of contact for developers, providing in-depth technical explanations, answering design and implementation questions, and proactively resolving technical impediments during the development lifecycle.
• Data Analysis & Product Understanding: You will have a deep understanding of how our SaaS procurement products function at a technical level, including data flows, basic system architecture, and integration capabilities. Work with Product Managers to refine and prioritize the product backlog, ensuring that technical dependencies and complexities are accurately represented.
• Requirements Elicitation & Documentation: Collaborate closely with product managers, stakeholders, and end-users to elicit, analyze, and document comprehensive technical and functional requirements for new features and enhancements within our procurement suite.
• Technical Specification & Design Review: Participate in technical design discussions, review architectural proposals, and ensure that proposed solutions align with business objectives and technical best practices.
• Quality Assurance Support: Collaborate with QA to define test cases, support technical testing efforts, and ensure the delivered solution meets the defined technical and business requirements.
  
  

What You'll Bring

• 5+ years of experience as a Business Analyst, Technical Business Analyst, or a similar role in a software development environment.
• Proven ability to write highly technical user stories with clear, concise, and actionable acceptance criteria for developers.
• Strong technical acumen and understanding of software development principles, methodologies (Agile/Scrum), and technologies.
• Demonstrable experience working with SaaS products, ideally within the procurement, supply chain, or financial technology domains.
• Proficiency in analyzing complex data sets and deriving actionable insights.
• Comfortable discussing technical architecture, APIs, databases and integration patterns.
• Exceptional communication skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and a proactive approach to identifying and addressing technical challenges.
• Ability to work independently and collaboratively in a fast-paced, agile environment.
• Familiarity with tools such as Jira, Confluence, Lucidchart, or similar requirements management and collaboration platforms.
  
  

Bonus

• Experience with specific procurement processes
• Experience with cloud platforms (AWS, Azure).
• Bachelor's degree in Computer Science, Information Systems, Business, or a related technical field.
  
  

Location: This position will be hybrid with 3 days/week in our Oakville office.

What It's Like to Work at Euna Solutions 

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. 

Here are some of the perks that Euna employees enjoy: 

Competitive wages 

We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. 

Wellness days 

What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. 

Community Engagement Committee 

At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. 

Flexible work day

We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in. 

Benefits 

Ask us for a copy of our health and dental benefits! 

Culture committee 

Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. 

About Euna Solutions  

Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.