National Account Manager

Position Snapshot

Business areas: Nestlé Professional Canada

Location: Remote in the field

A Little Bit About Us

Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel, providing category and channel expertise to our foodservice accounts. As a company, we support your personal growth with a people-focused culture and a flexible and diverse working environment.

Position Summary

We are seeking a National Account Manager in the Greater Toronto Area to report to the National Sales Team Lead. This role will lead the Wholesale and In-Store-Bakery Channels. This involves developing and implementing annual customer development plans, aligned with business strategies, to achieve profitable sales objectives for our Tier 1 National Customers. Commercial Channels include: Quick Service Restaurants, Full-Service Restaurants, Home Meal Replacement, In-Store Bakery, Dessert Manufacturing, Airlines, and Convenience Stores. The National Account Manager will manage customer relationships at the HQ level, collaborating with Nestlé department leads to foster long-term partnerships.

A day in the life of a National Account Manager:

This role is a great opportunity to grow and further develop your Sales experience. You will be involved in strategic planning in line with the growth and success of the Nestlé Professional portfolio, as well as promotional activities, monitoring sales targets and forecasts. You will be working daily with cross-functional teams to make your plans come to life with lots of autonomy and support to really thrive.

You will also:

• Build effective stories and proposals based on customer needs, consumer insights, and customer decision criteria.
• Develop strategic joint business planning and reporting.
• Source and analyse insights and analytics to drive business decisions.
• Generate, manage, and execute complex and high impact partnership contracts and activities.
• Work cross functionally with marketing, finance, field sales and supply chain to analyse business performance and shape initiatives that can be implemented successfully.
• Direct new program implementation and national account rollouts
• Manage budgets and spend to develop programming that supports business growth and priorities.
  
  

What will make you successful?

As the successful candidate, you will be the champion for the portfolio both internally and externally so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will already have great Sales and National Account Management experience, coupled with your highly organised, dynamic approach. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market.

You will also have:

• 5+ years of experience in National Account Management or direct B2B sales environment
• Experience working with Tier 1 National Customer is required
• Ability to adapt strategies, plans and thrive in ambiguous environment
• Strong leadership, collaborative/interpersonal skills, analytical skills, project management and time management skills, with exceptional attention to detail
• A university degree in Business Administration, or any related field. An MBA degree will be considered a strong asset.
• Highly developed organizational, communication, negotiation and presentation skills
• Excellent oral and written communication skills with expertise presenting to both small and large groups
• Motivation as a self-starter with the ability to think “out of the box” in an effort to secure incremental business opportunities
  
  

Benefits:

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Four weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
  
  

What You Need To Know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

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