Senior Digital Merchandising Category Manager, Full-time

THE OPPORTUNITY

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose!

Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us!

Inclusivity at MEC

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

THE ROLE

As the Sr. Digital Merchandising Category Manager, you will play a key role in optimizing MEC’s digital shopping experience by ensuring products are findable, campaigns are impactful, and insights drive continuous improvement. You have a strong sales mindset and an analytical approach, using data to identify opportunities, streamline processes, and improve the effectiveness of our digital merchandising strategies. You are hands-on with digital tools, automation, and reporting, leveraging technology to enhance efficiency and uncover actionable insights.

You are responsible for overseeing the merchandising of our product landing pages, search, product recommendations, digital marketplace, and product campaigns that support our eCommerce and brand strategy. You’ll proactively analyze past campaign performance to refine strategies and improve results, ensuring our digital initiatives align with customer demand and business objectives. As a subject matter expert, you will act as a resource for the team, sharing knowledge, coaching others, and developing tools that improve workflows and decision-making. You’ll have a varied role that takes you beyond just the basics and challenges you every day with the customer and our core values at the heart of every decision you make.

• Optimize MEC’s digital shopping experience, ensuring customers can easily find and discover the right products through thoughtful category structure, navigation, and filtering
• Improve site search performance, leveraging insights to enhance relevancy and conversion
• Drive product recommendation strategies, using data to refine, increase engagement and grow attributed revenue
• Optimize search and recommendation platforms to enhance product discovery and merchandising impact
• Grow the Co-op digital experience, collaborating with cross-functional stakeholders to operationalize the program and identify online business development opportunities
• Create and update promotional content including the homepage, campaign landing pages, product
  
  

listing page, headers and more

• Analyze past campaign and category performance, identifying actionable insights and proactively optimizing experiences before the next period of focus
• Collaborate with cross-functional teams, proactively planning digital merchandising strategies that align with Marketing, Merchandising and eCommerce goals
• Develop automation and reporting tools, streamlining workflows and improving team efficiency
• Apply a sales-driven mindset to digital merchandising, identifying gaps and opportunities to improve product placement and conversion
• Act as a resource and mentor, helping team members become more data-informed and efficient in their workflows
• Stay ahead of industry trends, conducting research on best practices in digital merchandising, eCommerce, and automation
• Complete various individual and team-based projects as requested by Director, Digital Merchandising
  
  

The Qualifications

• 5-7 years experience in eCommerce, preferably in a hands-on digital merchandising role
• A strong understanding of modern digital merchandising, search and product recommendations tools
• Understanding of agile workflows, digital commerce analytics and KPIs
• Experience mentoring and onboarding team members
• Self-starter with a proactive approach to identifying opportunities and driving improvements
• Detail-oriented with strong organizational and project management skills
• Proven ability to work with cross-functional teams to drive execution against project goals and deliverables.
• A track record of handling multiple tasks and projects at a time, prioritizing workload effectively delegating and thriving in a dynamic and complex environment.
• Excellent communication skills (written and verbal).
  
  

THE PERKS

• Work-life flexibility
• Hybrid work environment (HO only)
• Variable annual incentive plan (Eligible participants only)
• Generous annual vacation allotment
• Paid Care time (Wellness/sick)
• Maternity and Parental leave top-up
• Staff Discount and amazing deals straight from vendors
• Top-notch benefit plan
• Retirement Plan, matched contributions up to 6%
• Paid days to pursue outdoor activities and/or volunteer in your community
• Free staff gear rental program
• Access to a learning platform and educational assistance support
• Career development opportunities
• Field experience days, team away days and much, much more
  
  

At our Home Office located in Vancouver, you’ll also love:

• Show up as you are—Athleisure wear
• An open office layout- choose where you sit.
• Well stocked kitchens filled with premium coffees and teas (and ALL the milks)
• Onsite fitness equipment, change rooms with showers and bike storage
  
  

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!

The Candidate must be able to read and converse in English. Le candidat doit être à l’aise de lire et de converser en anglais.