Chief Proctor 2025 - 2026

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lunaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Responsibilities

The Chief Proctor will assist instructors with administering exams, including written tests, multiple choice, and tests completed electronically. The incumbent will oversee the entire exam process and will have various responsibilities in partnership with the Exam Coordinator. These responsibilities will include: preparing exam documentation for presentation to the students in each exam room, preparing seating plans and/or tracking documentation for each exam room. On the examination day, the Chief Proctors are responsible for communicating exam information to each proctor on staff and staying in regular contact with proctors on any questions or issues arising in the exam room. Chief Proctors will communicate regarding anything that needs attention or escalation in the exam room. Chief Proctors do periodic checks of exam rooms, assist with proctor breaks and monitor student activity in the building during exams. After exam completion, Chief Proctors are responsible for ensuring proctors have completed all relevant exam documentation, compile exams for distribution to faculty and accurately assess that all exams have been collected.

Qualifications

Education:

• No Degree, Diploma, or Professional Designation required

Experience:
- 2 - 3 years' of experience providing customer service

Skills, Abilities & Expertise:

• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to employ a systematic and efficient approach to work
• Ability to confront issues or situations in an objective manner
• Ability to address concerns with proctors and/or students in a tactful and diplomatic manner.
• Strong verbal communication skills
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to respond promptly to issues and knowing when to escalate for further decision and response including concerns regarding academic integrity
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Computer skills with the ability to learn and use software programs

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.