People Operations Manager – AMERICAS

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a dynamic and experienced HR professional with a passion for operational excellence and employee experience. You have a solid understanding of HR processes, policies, and systems, as well as knowledge of US and Canada employment law. You are committed to high standards and lead your team to deliver exceptional service, ensuring compliance and continuous process improvement.

What You’ll Be Doing:

• Managing day-to-day activities of your HR shared services team, delivering HR services effectively, accurately, and on time.
• Acting as the key contact for AMERICAS related compliance and audit requirements, with especial focus on US and Canada.
• Ensuring all operational support and procedure documentation is maintained.
• Focusing on continuous improvement of HR processes and services that shape the employee lifecycle and are efficient, scalable and compliant with all regulatory requirements.
• Leveraging technology and automation to enhance service delivery.
• Managing the administration of HR data and documents, ensuring accurate processing, updating and retention.
• Developing your team on work techniques, best practices and operational expertise.

The Impact You Will Have:

• Enhancing service delivery and optimization of work volumes, tickets queues, phone queues and issue resolution.

• Ensuring service quality and monitoring service responsiveness and accuracy across all channels.
• Ensuring compliance with all regulatory requirements, minimizing risk and maintaining high standards of HR service for the region.
• Driving continuous improvement in HR service delivery, enhancing the overall employee experience and supporting business growth.
• Create and maintain an environment that promotes consistency, teamwork, and cooperation of shared goals.

What You’ll Need:

• Master's degree in human resources, or related field.
• 5 years of professional experience, with 2+ years supervisor experience in the field of HR Operations or Shared Services.
• Solid knowledge of HR processes, policies, and systems.
• Strong knowledge of US and Canada employment law.

Who You Are:

• Excellent communicator with strong interpersonal skills.
• Innovative thinker with a problem-solving mindset.
• Collaborative team player who thrives in a dynamic environment.
• Detail-oriented with a commitment to maintaining high standards of accuracy, efficiency and compliance.
• Proactive problem solver with a focus on continuous improvement.

The Team You’ll Be A Part Of:

You will be part of the AMERICAS Shared Services team, a dedicated HR team focused on delivering exceptional service and support to employees across the AMERICAS region. The team collaborates closely with leadership and key stakeholders to drive HR initiatives, optimize processes, and enhance the overall employee experience. With a commitment to continuous improvement and innovation, the team plays a critical role in supporting business growth and ensuring compliance with regulatory requirements.