Project Control Officer, Information Technology Services

Job #: 9682 Division: Information Technology Services Vacancy Type: Full-time Temporary Affiliation: Non-Union: Management & Exempt Contract Length: approximately 1 year Grade: 07 # of Vacancies: 1 Salary/Hourly Range: 102,185 - 122,622 Hiring range/wage: 102,185 - 112,404 Work Details (Days/hours): 36.25 hours, Monday to Friday Posted Date: 6/27/25 Existing or New: Existing Deadline to Apply: 7/11/25

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

What you’ll do

• Supports the Project Manager to manage assigned project and operational staff tasks, including allocation of approved staff resources, delegating, scheduling and prioritizing of staff workloads and developing, planning, executing, controlling and closing phases of the program
• Monitor Work Breakdown Structure (WBS) activity, track milestones and escalate schedule impacts to the Project Manager where warranted
• Act as a liaison between business teams, system integrators and IT team to align requirements and validate solutions.
• Assist business units in defining and refining business process to support ERP/CRM implementation
• Manage project partnerships with contractors, service providers, Senior Management teams, TCH and other internal and external stakeholders
• Act as administrator for Change Request log and RAID log, following up with project team members as required, and escalating through the PMO when needed
• Support the project team for timesheet entry and consolidation of timecard data
• Prepare project plans by producing project work breakdown structures and schedules and by ensuring implementation, contingency, risk management, communications, quality assurance & staffing plans are completed
  • Plan, co-ordinate, communicate, monitor, and report on the implementation of strategic and operational initiatives
• Ensure stakeholder sign-off / approval is obtained at each step of Project Management Life cycle including Software Development Life Cycle
  • Build relationships with management within ITS and other business units to collaborate on joint projects and reporting processes
• Perform project control / tracking / reporting by ensuring that day-to-day management of project working groups, including assigned staff is conducted
• Schedule and conduct project meetings
• Engage in quality assurance reviews of project
• Research, review,advice and prepare reports on project management trends and best practices
• Assist TCHC PMO Manager with the management of inflight projects and ensure compliance to PMO methodologies
• Other responsibilities as assigned

What you'll need

• 
  University degree in Business Administration, Engineering, or an equivalent combination of education, training, and experience

• Project Management Professional (PMP) designation is considered an asset

• Minimum 5 years related work experience with IT projects or program management.

• Must have excellent knowledge of the principles and practices of project management and demonstrated ability in monitoring, reviewing and reporting on major projects

• Demonstrated proficiency in Microsoft software (PowerPoint, Project, Word, Excel, etc.) and Project Management tools and processes.

• Leadership experience (team lead or supervisory) is considered an asset.

• Excellent interpersonal and oral / written communication skills and client relationship skills

• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills

• Extensive knowledge in business systems development and requirement analysis.

• Familiarity with ERP systems implementation particularly financial, accounting, property management modules.

• Experience in Yardi products is considered an asset.

• Strong presentation, writing, and/or training skills

• Experienced meeting facilitator

• Knowledge of Municipal Freedom of Information and Protection of Privacy Act an asset

• Knowledge of Accessibility for Ontarians with Disabilities Act an asset

What’s next

Once you apply, we’ll review your resume to determine if your skills and experience match the qualifications for the role and only qualified candidates will be contacted for next steps. If you move forward, the process may include an interview, written/practical test, and reference check.

INDS