E-Commerce Brand Advocate Analyst - 12 Month Contract
The Home Depot Canada
Date: 8 hours ago
City: Toronto, ON
Contract type: Full time

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.
Key Responsibilities:
As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:
Account Manager
Clear, Concise and Persuasive Communication
Position Overview:
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.
Key Responsibilities:
As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:
Account Manager
- As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions.
- You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.
- You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
- The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.
- As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.
- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
- Collaborates
Clear, Concise and Persuasive Communication
- Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
- Confident presenting to larger groups (20+ attendees) including senior-level executives.
- Engaging storyteller with ability to navigate difficult conversations.
- Familiarity with key eCommerce metrics and best practices.
- Intermediate to advanced Excel and Powerpoint skills.
- Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.
- Effectively prioritize projects with a high volume of competing requests.
- Ability to work independently in ambiguous situations without a clear roadmap.
- Reports to Brand Advocate Supervisor
- Travel to Toronto Store Support (SSC) location multiple times per month
- Occasional visits to the GTA Home Depot stores
- Extended sitting
- Repetitive tasks
- In office 4 days a week -
- Office, Store
- University/College degree in a related area of study, or equivalent experience
- 3-5 years related experience required
- Not required
- None
- Experience with Looker, Tableau, Adobe Analytics an asset
- Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset
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