Sales Operations Director
OpenText
Date: 2 weeks ago
City: Richmond Hill, ON
Contract type: Full time

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
Join OpenText as a Sales Operations Director supporting our Cybersecurity business across the U.S. and Western Europe. In this highly strategic role, you will serve as a trusted advisor to senior sales leadership and drive the operational rigor needed to ensure sales productivity, accurate forecasting, and smooth business execution. Reporting to the VP of Field Operations and PMO, you'll deliver critical planning, analytics, and enablement support while working cross-functionally across global teams. Your contributions will directly impact our go-to-market strategy and customer experience as you help scale one of OpenText’s most dynamic business segments.
What The Role Offers
Compensation for this role will be commensurate with experience and qualifications, including a competitive base salary, performance-based incentives, and participation in OpenText’s comprehensive benefits package.
ONE LAST THING
OpenText is more than just a corporation—it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don’t just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
Join OpenText as a Sales Operations Director supporting our Cybersecurity business across the U.S. and Western Europe. In this highly strategic role, you will serve as a trusted advisor to senior sales leadership and drive the operational rigor needed to ensure sales productivity, accurate forecasting, and smooth business execution. Reporting to the VP of Field Operations and PMO, you'll deliver critical planning, analytics, and enablement support while working cross-functionally across global teams. Your contributions will directly impact our go-to-market strategy and customer experience as you help scale one of OpenText’s most dynamic business segments.
What The Role Offers
- A central role in shaping field operations for our Cybersecurity business across two key global regions
- Partnership with senior sales leadership to drive forecasting accuracy, pipeline health, and business planning
- Exposure to global, cross-functional collaboration with Sales, Finance, GTM Strategy, and other teams
- A high-impact opportunity to bring operational excellence to one of OpenText’s fastest-growing areas
- The chance to build a deep understanding of enterprise software and cybersecurity go-to-market motions
- Career development pathways within the WW Sales Operations organization and beyond
- 10+ years of experience in Sales or Revenue Operations in a global, matrixed environment
- Strong analytical mindset with a high degree of accuracy and ability to deliver executive-ready outputs
- Demonstrated experience managing forecasts, pipeline analytics, business cadence, and planning
- Expertise in Salesforce, Microsoft Excel, PowerPoint, and other business analysis tools
- Strong communication and stakeholder management skills, including executive-level engagement
- Experience in enterprise software sales; cybersecurity industry experience is a plus
- Ability to work across time zones and manage deadlines in a dynamic, fast-paced environment
- Bachelor’s degree or equivalent required
Compensation for this role will be commensurate with experience and qualifications, including a competitive base salary, performance-based incentives, and participation in OpenText’s comprehensive benefits package.
ONE LAST THING
OpenText is more than just a corporation—it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don’t just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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