Product Manager, Infrastructure as a Service

At Web Hosting Canada (WHC), we are passionate about helping Canadians succeed online by offering reliable website, domain, and email services tailored to their needs. Our mission extends beyond being a leader in online solutions—we strive to create a workplace that fosters growth, innovation, and connection. If you thrive in a dynamic, caring environment and are excited about shaping Canada's tech landscape, we'd love for you to join our team!

Join us on our journey to help Canadians succeed online by delivering reliable websites, domains, and email services. Apply now to become a part of a company that values creativity, fun, and sustainability!

About The Role

We’re on a mission to become the leading digital infrastructure provider for Canadian small businesses—delivering powerful, reliable, and scalable solutions they can count on. As Product Manager, Infrastructure as a Service, you’ll lead the strategy, development, and success of WHC’s core IaaS offerings, including Hosting, VPS, Dedicated Servers, and Private Cloud. You’ll report directly to the CEO and collaborate closely with engineering, marketing, and other cross-functional teams to deliver infrastructure products that help Canadians succeed online.

This hybrid role is based out of our Montreal HQ in Little Italy, with flexibility for remote work. On-site presence may be required for key planning or team events.

What You'll Do

• Product Strategy & Roadmap: Define and evolve the vision, roadmap, and pricing strategy for VPS, Dedicated, and Private Cloud services.
• Execution & Delivery: Work closely with Engineering, Design, and Marketing to build, launch, and iterate on infrastructure products and features.
• Product Pricing Strategy: Define and evolve pricing models to ensure market competitiveness, customer value alignment, and contribution to business targets.
• Vendor & Partner Management: Oversee key infrastructure vendor relationships to maintain service reliability, negotiate favorable terms, and align external capabilities with product goals.
• Lifecycle Management: Manage the product lifecycle end-to-end—from initial ideation through GTM and post-launch iteration.
• Customer Research & Market Insight: Drive competitive analysis, customer interviews, and usage data review to inform decisions and identify opportunities.
• Cross-functional Leadership: Align teams on product priorities, ensure successful releases, and represent the IaaS portfolio internally and externally.
• Product Experimentation: Own the backlog, write epics and user stories, and define key success metrics. Shape next feature experiments and review bugs impacting performance or customer experience.
  
  

Qualifications

• You have 7+ years of experiencing building or supporting Infrastructure as a Service (IaaS).
• You have 3+ years of Product Management experience.
• You’ve worked on VPS, dedicated servers, private or hybrid cloud platforms, and understand the demands of Canadian SMBs.
• You’re analytical, customer-obsessed, and opinionated about infrastructure tech.
• You thrive in cross-functional environments and can translate tech-speak into business value and vice versa.
• You have experience working with cPanel, WordPress and CloudLinux.
• Bilingual (EN/FR) communication skills are a big plus.
• Bonus if you bring:
• Experience with virtualization, containers, or orchestration tools.
• Familiarity with data centers, performance, network architecture, or uptime/redundancy planning.
• A strong handle on pricing models for infrastructure products.
  

Why join WHC?

• A collaborative team culture where your impact is visible.
• Competitive compensation and benefits with a flexible hybrid work model.
• Access to training, mentorship, and career advancement opportunities.
• Opportunities for business travel to connect and grow beyond the office.
• Frequent gatherings, lively 5à7s, a vibrant social club, and epic holiday parties.
• A bright, renovated office in Little Italy with a fully stocked kitchen and a game room featuring ping-pong, foosball, Nintendo, nerf guns, and a library.
• Certified a Great Place to Work for five years running—because we believe work should be fun, fulfilling, and rewarding.
  
  

Ready to make an impact?

Ready to take the lead? Apply now to join us and help Canadians succeed online.

WHC is an equal-opportunity employer. We welcome and encourage applications from all qualified candidates, including those with diverse backgrounds and abilities.