Food & Beverage Manager (Concessions) - Rogers Centre

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

THE ROLE

Under the leadership of the General Manager, and the Concessions Director the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations at Rogers Centre. 

Essential Functions

• Responsible for assisting in operating within budget, managing monthly P&L statements and ensuring that all financial reporting is accurate.
• Foster a partnership with the Client to deliver on fan experiences for all events.
• Create and foster a positive team member experience.
• Provide leadership, coaching and mentorship to the staff responsible for executing the team business plan.
• Sustain cost as it pertains to labour and operating supplies, work within budgeted guidelines.
• Provide efficient service and quality products by maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Ensure unit compliance with federal, provincial, local, and Legends regulations regarding sale of alcohol.
• Ensure proper hiring, promoting associates per Legends standards and CBA.
• Preserving existing programs and developing new concepts to ensure the highest possible quality of food and service.
• Oversee inventory for concessions operations and assist in developing yearly operational budgets.
• Scheduling of hourly staff as required.
• Adhering to all Legends and Client policies and processes.
• Perform other related duties, tasks and responsibilities are required.
  
  

Qualifications

• The ideal candidate will have a bachelor’s degree with a minimum of 5-7 years' management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives.
• Customer service oriented with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Must be able to work in a team environment.
• Knowledge of accounting procedures, POS Systems and inventory management systems is preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
  
  

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and RSP plan.

WORKING CONDITIONS

Location: On Site

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global are an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.