Business Solutions Associate

Description

Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? Are you interested in pursuing a career in sales? Are you based in either Toronto or Montreal and can speak English and French? At Global Payments, you’ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!

Based in either Toronto or Montreal, The Business Solutions Associate (BSA) role will be responsible for driving additional revenue by leveraging the existing merchant portfolio. The BSA will grow Merchant Revenue through “Solution Selling” and improve the Merchant experience, increasing the “Sticky Factor” (Retention) while contributing to the growth of both the Merchant and the Portfolio. #SolutionSelling #TechnologyConsultant #AccountManagement #B2B

What’s in it for you?

• Average year one OTE: $80,000 +
• Uncapped commission plan
• President’s Club
• Hybrid work
• Benefits after 30 days
• Coaching from top of class sales professionals and leaders
• Growth and development
• Innovative and established industry
• Fast paced and challenging environment
  
  

Ready to make the move? You’re one step closer to a new exciting career - APPLY NOW!

What you will do:

• Identify e-Commerce/CNP/OMNI sales opportunities within assigned portfolio
• Cross-sell / Up-sell new Solutions to existing and new Merchants
• Account Management
• Collaborate with Portfolio Managers to maintain healthy margin while adding value through consultations
• Proactive in-portfolio calling and independent lead generation to acquire new Merchants
• Maintain the prospective leads through excellent customer service relations; negotiate and win new incremental e-Com/CNP and B&M business
• Generate own leads and tailor presentation to specific industry segments
• Establish new Referral Partnerships and perform in-person meetings if required
• Establish new Merchant Opportunities and perform in-person meetings if required
• Work with the SME’s Portfolio Managers to: retain existing relationships and win new business
• Meet and/or exceed sales targets (annual, quarterly, monthly, weekly)
• Recommend, select and locate appropriate products, based on specific customer needs
• Process sales orders efficiently and accurately
• Provide exceptional service and support during and after the sale
• Work with Product and Value-Added Reseller teams to sell/implement various e-Commerce/CNP solutions
• Acquire knowledge of the industry competition and their pricing strategies, and implement accurate merchant agreements & pricing models
• Provide product knowledge regarding various e-Commerce/CNP solutions compatible with Global Payments where necessary
• Acquire all information needed to complete the sale (financial statements, banking information, statement of account from existing provider, etc.)
• Enter leads & opportunities and track/update prospects on Sale Force, and provide reporting as required by Management
• Liaise/follow up with Credit Department and other divisions of Global Payments (internal & external) to facilitate completion of merchant agreement.
• Set up on-site visits upon merchant request (also in cases of failed EID)
• Adhere to procedures and standards set forth by the SME Management
  
  

What we’re looking for:

• English and French language skills
• Minimum of 2 years of experience in B2B Sales, Customer Relationship, Client Service, or related experience
• Exceptional proficiency of e-Commerce, CNP ecosystem and Cloud based technologies
• Ability to follow direction and excel with minimum supervision
• Positive attitude with exceptional interpersonal skills
• Creative solutions architect and problem solver
• Outstanding outbound phone sales skills
• Excellent communication and negotiation skills with proven ability to speak with high level executives
• Knowledge of MS Suites and G-Suites
• Effective time management and organizational skills is a must
• Ability to understand and implement complex pricing strategies
• Strong relationship and consultative sales approach required
• Ability to multi-task and work independently
• Ability to work in a fast-paced and challenging environment
• Dynamic, flexible and comfortable in adapting to quick changes
• Must be a highly organized, focused individual who excels in relationship selling, which is critical to the success of this position
• Professional, self-starter and highly motivated
• Ability to work under pressure and tight deadlines
  
  

Who are we?

Global Payments is a leader of the payment technology industry with over 24,000 employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. It’s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

• Real opportunities to grow professionally
• Collaborative, friendly work environment with a relaxed, casual dress code
• Health insurance
• Short-Term and Long-Term disability coverage
• Life insurance plans
• Retirement savings programs
• Employee stock purchase program
• Employee assistance program
• Tuition reimbursement program
• Gym membership corporate rates
• Volunteering opportunities
• Safe place for the LGBTQIA2+ community

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

Global Payments is an equal opportunity employer. We value diversity and inclusiveness and provide equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, physical or mental disability, or any other basis protected by law and we are happy to provide our team members with a healthy work environment.