HR Generalist

About Hungerhub Canada Inc.

hungerhub is a foodtech startup that was founded in Toronto in 2018 and now operates in over 10 markets in 3 provinces (Ontario, Alberta and BC).

We are on a mission to revolutionize the world of catering. We connect offices with the best restaurants in their city for daily meal delivery. Through technology and a people-first mentality, we are empowering local restaurants to become caterers, and in doing so provide a seamless and customized experience for our clients... and their employees.

P.S. We are a remote-first company, however, we do have a physical office space that you can work out of any time you like. As a team we meet at the office to work together on occasion and usually follow our voluntary work-from-office days with some social fun... and of course, we order complimentary lunches on our app platform at the office for every day for anyone working from there.

With our commitment to building a great product, excellent customer service and a seamless ordering processes, hungerhub is has become Canada’s #1 office meal delivery solution and has been named one of Canada's fastest-growing companies by the Globe & Mail for 4 years running!

Position Overview

When we started hungerhub we had the goal of creating the best possible catering experience for our clients and users. Then, we focused on ensuring we improved the overall experience of our restaurant and delivery partners. Now we are looking for someone to join our team to bring that same energy to our employee experience. As our first HR hire, you will be the one-stop shop for crafting a killer remote employee experience. Everything from onboarding to engagement to team management. The role will likely evolve as we grow, and you will be laying the foundation for what we hope is the best possible employee experience!

Responsibilities

Onboarding

• Crafting new team members onboarding plan
• Welcoming new team members and guiding them through their first 4 weeks
• Ensuring new team members are supported with the right information & tools to be successful
• Potentially be involved on the hiring side: roadmapping our hiring plans, crafting job ads(like this one!) and conducting screening
  

Employee experience

• Design and lead initiatives that foster engagement, culture, and connection across remote teams
• Encouraging cross-department interactions and engagement
• Keeping a positive virtual environment and helping celebrate milestones
  

Team Management

• Being the one-stop shop for all employee questions/support
• Administer HRIS (Rippling), manage employee files, run reports, and support internal reporting needs
• Coordinate annual performance reviews, 6-week/10-week/6-month check-ins, and support managers in coaching and development efforts
• Ensuring employee needs are being met and finding ways to improve the experience
• Maintain and update company policies, ensuring alignment with employment legislation and company values
  

Qualifications

• Minimum of 2 years experience working in an HR role
• Ideally, past experience working within a startup
• Ability to take initiative with minimal supervision and figure shit out
• Experience working collaboratively in a fast-paced environment
• Ability to prioritize, multitask and troubleshoot
  
  

Benefits And Perks

• Competitive salary with performance-based incentives.
• Company-wide health benefits.
• This is an opportunity to make a significant impact on the growth and success of a dynamic startup.
• A collaborative work environment that encourages new ideas and innovation.
• Growth and career development opportunities as the company expands.
• Remote work with the potential for flexible working hours.
  
  

Core Values

We aim to bring the best experience for our clients as well as the hundreds of vendors we work with across Canada.

We think big - we’re transforming a largely offline industry, and we’re changing the way companies eat and what food at work means to a company's culture and collaboration.

We take risks - we’re creative and have ambitions that strive to be the absolute best in the industry from A-Z.

Our team members take ownership and have a sense of obligation to the biggest things but also to the mundane, non-glamorous small realities. We wear many hats and we learn and grow by doing so.

We solve problems - We care deeply about getting to the root cause of an issue and we do our best to resolve it with the optimal solution, using intuition and data.

We deliver results - our team members take full ownership of the tasks at hand. We’re accountable and we let others know if we’re off track. Your work makes a difference, and results drive our growth.