installation technician, hardware

Overview

Languages

English

Education

• No degree, certificate or diploma
  
  

Experience

7 months to less than 1 year

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work setting

• Telecommunications industry
• Internet Service Provider (ISP)
  
  

Responsibilities

Tasks

• Report on the performance of computer systems and networks
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents
  
  

Credentials

Certificates, licences, memberships, and courses

• Microsoft certified IT professional (MCITP)
• A+ Certification
  
  

Experience and specialization

Computer and technology knowledge

• Networking software
• Networking hardware
• Networking security
• Internet
• Wireless networks
  
  

Additional information

Transportation/travel information

• Willing to travel
• Willing to travel regularly
• Willing to travel for extended periods
• Valid driver's licence
• Travel expenses paid by employer
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Standing for extended periods
  
  

Personal suitability

• Excellent oral communication
• Excellent written communication
• Team player
• Ability to multitask
• Time management
• Honesty
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits
  
  

Financial benefits

• Gasoline paid
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)
  
  

Long term benefits

• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)
  
  

Other Benefits

• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Wellness program