Branch Administrator | London

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

What we expect

Role Responsibilities

• Perform administrative duties on behalf of the branch
• Manage front reception responsibilities
• Respond to customer inquiries and/or redirect to appropriate department
• Handle upset customers and problem solves with them on a resolution to their problems.
• Perform administrative tasks associated with the processing of weekly payroll for the entire branch - ensuring timesheets are accurate and payroll information accurately documented within the database
• Receive repair bills, manually compute the cost of labor hours and material costs, and input information into the database
• Monitor petty cash and replenish at the end of the month, if necessary
• Monitor and re-order office supplies and equipment
• Review invoices and forward to accounts payable for further processing
• Handle all fleet entries and reporting for the branch
• Handle consultant and government documentation
• Record HR activities & assist with various safety initiatives and requirements
• Complete weekly, monthly, and annual reports
• Perform other duties as assigned

Who we are looking for

Role Qualifications

• Diploma in Business /Office Administration or a related field
• A minimum of 2 years of relevant experience
• Attention to detail coupled by the ability to multi-task
• Excellent communication skills paired with the inherent ability to prioritize and organize tasks
• Proven ability to manage conflict, coupled by the ability to work collaboratively
• Ability to adapt to change in a fast-paced work environment
• Proficient in Microsoft Office; Word, Excel, PowerPoint

What we offer