MTS Level 3 - Housekeeping Supervisor - Ancillary Services

The University of Prince Edward Island has a vibrant conference and accommodations operation during the summer months, and we would like you to be part of it! From May through August, we open our doors to thousands of visitors from all around the world. Our Residences turn into a successful hotel operation, which provides accommodations and services for a wide variety of conferences, tourists, and sporting groups. We also offer meeting space to various groups from on- and off-campus. We strive to deliver exemplary customer service to our clients while proudly representing UPEI, Charlottetown, and Prince Edward Island

Housekeeping is the heart of our operation, ensuring guest rooms are clean, comfortable, and well stocked for every stay. We are looking for energetic, detail-oriented individuals to join our summer team as Housekeeping Supervisor.

As a supervisor, you will coach and support a hardworking, enthusiastic team that takes pride in delivering exceptional service while creating a welcoming environment for our guests.

These seasonal positions run now through early September—a perfect opportunity for anyone who enjoys a dynamic, fast-paced workplace and is ready to make a difference this summer!

RESPONSIBILITIES:

Directly reporting to the Assistant Manager of Housekeeping and Building Operations, Housekeeping Supervisor will be responsible for:

• 
  Leading housekeeping teams to ensure cleanliness of bathrooms, kitchens, living areas, and sleeping areas
• Performing deep cleaning of rooms at the beginning and end of the summer season
• Changing bed linens, stocking rooms with towels, amenities, and toiletries
• Providing laundry services
• Removing garbage and items from rooms and maintaining a neat, tidy work area
• Monitoring for maintenance issues and promptly reporting them
• Using cleaning equipment such as floor scrubbers and steamers effectively (training provided)
• Managing inventory of cleaning supplies and ensuring task efficiency
• Adhering to all health and safety standards and maintaining confidentiality and professionalism
• Providing fair and constructive feedback to team members and fostering a collaborative work environment
• Participating in Human Resources training and following established procedures

QUALIFICATIONS:

• 3-5 years of supervisory experience (in the hospitality/housekeeping industry would be considered an asset)
• Ability to train new employees
• Ability to perform physical work in a fast-paced environment and lift up to 25 lbs / 11.5 kgs
• Ability to work with and properly mix, use, label and store cleaning chemicals
• Participating in WHMIS training (provided)
• Positive attitude, energetic, courteous, and attention to detail
• Ability to work well within a team environment
• Must be willing to work a flexible schedule, including weekdays, weekends,
• holidays, and some night shifts
• Bilingualism not required, but considered an asset
• First Aid/CPR Certificate not required, but considered an asset