Program Assistant, Infection Prevention and Control

Salary

The salary range for this position is CAD $24.76 - $32.50 / hour

Job Summary

We are currently looking to fill a Full Time opportunity for a Program Assistant with our Infection Prevention and Control Team located in Surrey, BC.

We are seeking a highly organized and detail-oriented professional with completion of a recognized post-secondary program in secretarial or administrative training. A minimum of three to five years of progressive experience in office and administrative roles, particularly in: Quality improvement initiatives, Project planning and coordination, Client relations, service excellence, Complaint management and resolution.

An equivalent combination of education, training, and relevant experience will also be considered.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available
• Eligibility based on employment status
  
  

Detailed Overview

Reporting to the Director, Infection Prevention and Control (IPC) Strategy and Performance and working closely with the IPC team, the IPC Program Assistant supports the Fraser Health Authority in its focus on IPC policies and practices. This role helps to coordinate and administer key activities related to the planning and implementation of projects/initiatives, develop processes, coordinate document distribution, prepare analyses reports, and recommend departmental improvements to project related processes. Schedules and attends project meetings; records and distributes meeting notes; monitors task lists and manages outstanding issues. Ensures proper maintenance of departmental standards and policies. The IPC Program Assistant provides administrative and analytical support to the managers and leaders of the IPC team by providing project and program support by coordinating, tracking and analyzing the planning and implementation of various Infection Prevention and Control initiatives for Fraser Health.

Responsibilities

• Coordinates, organizes and provides administrative and secretarial support for the Fraser Health IPC program.
• Supports and participates in process mapping to ensure the effective and efficient administration of the IPC program by addressing and resolving day to day issues, evaluating procedures, and making recommendations and implementing the revised improvements.
• Assists in the development and maintenance of efficient systems for creating, maintaining and formatting documents, operation manuals, and materials.
• Acts as an administrative resource to the team, providing assistance in identifying and obtaining applicable policies and procedures and reference materials. Refers staff to other resources as required.
• Assists in the coordination and the preparation of periodic or special reports required by internal and external customers. Compiles a variety of reports and information for presentation, including data analysis, project work plans, results from customer feedback processes, and performance indicator reports, ensuring accuracy and professional presentation.
• Coordinates, supports and participates in team meetings.
• Schedules with key stakeholders a variety of activities, including meetings, workshops, orientation programs, education sessions and teleconference calls for the team. Arranges location, catering, equipment and presentation materials. Liaises with external agencies as required. Takes, transcribes and distributes minutes of meetings. Follows-up on decisions made, to maintain accurate records and to ensure required action is initiated.
• Maintains and coordinates the schedule for the leadership team and the Medical Director of Antimicrobial Stewardship, provides supporting information and materials for each scheduled appointment as requested.
• Reviews and maintains an understanding of the project schedule, deliverables and commitments as per project charters and/contract; coordinates responses to inquiries.
• Processes accounts payable for the IPC Program and performs various administrative functions related to the department.
• Performs other related duties as required.
  
  

Qualifications

Education and Experience

Completion of recognized post-secondary secretarial/administrative training plus three to five years of related office and administrative experience in quality improvement, project planning, client relations complaint management or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Accurate keyboarding skill at 50 wpm.
• Understanding of quality improvement and clinical/medical terminology.
• Good working knowledge of IS systems and networking.
• Demonstrated ability to facilitate the development of positive public relations.
• Demonstrated ability to take and transcribe minutes.
• Demonstrated ability to function independently and organize work with minimal direction.
• Demonstrated ability to use Microsoft Office tools including MS Word, PowerPoint, Excel and other word processing and spreadsheet software packages, including maintaining files and SharePoint systems.
• Demonstrated ability to deal effectively with staff and public in a courteous, tactful, and diplomatic manner.
• Demonstrated ability to work under pressure and meet deadlines.
• A high degree of discretion and maturity in handling confidential information and situations.
• Physical ability to carry out the duties of the position.
  
  

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.