Accommodations Clerk- Patient Flow- Temporary Full Time
Sault Area Hospital
Date: 11 hours ago
City: Sault Ste. Marie, ON
Contract type: Full time
Duties
- Coordinates system patient flow and bed placement activities in compliance with bed management policies/procedures.
- Liaises with hospital staff for admission and transfer of patients.
- Performs bed flow functions and patient placement processes, including operating and managing the electronic bed board and maintains integrity with real time data entry of all pertinent patient information.
- Assists the flow supervisor in bed assignments with the placement of patients in the appropriate service and accommodation at the time of transfer.
- Closely monitors bed census and inpatient unit activity to ensure bed flow optimization and timely access to reduce bed turnaround times. Maintain an accurate bed census at all times and assign beds according to availability, medical need, insurance coverage and accommodation request.
- Identifies available beds in accordance with established unit specific admission criteria.
- Monitors ER wait times and coordinates timely placement of patients.
- Completes and maintains on-line Criticall statistical information to ensure external partners have communication and an accurate regional bed picture.
- Ensures completion of preferred accommodation information and obtains signatures on the room request and insurance form
- Coordinates and maintains effective office procedures and efficient work flows; including updating statistical data as required, filing, updating of all clinic paper work as required, data entry, document distribution and ordering and monitoring of supplies.
- Assisting in the efficient and effective operation of the patient flow department.
- Other duties as assigned.
- Diploma in Office Administration or equivalent education/experience preferably in a healthcare environment.
- 3 years’ work related experience in a health care environment.
- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Keyboard proficiency (60-65 wpm) and accurate computer data entry skills.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems, data projectors, laptop computers, video and phone conference equipment.
- Ability to work effectively and efficiently in a high pressure fast paced environment.
- Able to demonstrate problem solving, critical thinking and organizational skills.
- Able to prioritize workload and function independently in a busy environment.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes, interact with people in a pleasant, professional, responsible and reassuring manner.
- Able to demonstrate excellent customer service and service recovery skills.
- Able to demonstrate behaviour consistent with Hospital Mission, ICCARE Values and Standards of Performance.
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