Senior IT Business Analyst

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

The Senior IT Business Analyst for Apigee will play an integral role in ensuring that our Apigee platform meets business needs and enhances our API strategy.

This role involves thorough technical analysis, facilitating communication between technical and business teams, and ensuring user-friendly onboarding and training processes.

What You'll Do Here

• Conduct detailed technical analysis of Apigee features and requirements, ensuring they align with business objectives.
• Facilitate the onboarding of new teams to the Apigee platform, ensuring they have the knowledge and resources needed to utilize the platform effectively.
• Document new features, processes, and best practices to create a comprehensive resource library for users.
• Bridge the gap between business requirements and technical implementation, ensuring clear, actionable paths for development teams.
• Facilitate effective communication and collaboration between technical teams, business stakeholders, and external partners.
• Develop and provide training sessions and resources for teams to maximize their use and understanding of the Apigee platform.
  
  

What You Bring To The Table

• A minimum of 6 years of experience as IT Business Analyst.
• Strong analytical and technical skills with experience in API technologies, particularly Apigee.
• Excellent documentation and writing abilities, with attention to detail.
• Proven ability to translate business requirements into clear and precise technical specifications.
• Effective communication and collaboration skills, with the ability to work across diverse teams and departments.
• Experience in training and onboarding teams, ensuring they are equipped with the necessary tools and knowledge to succeed.
• Familiarity with API security concepts and practices, such as OAuth, API keys, and rate limiting.
• Understanding of RESTful API design principles and best practices.
• Experience in API lifecycle management, including design, deployment, versioning, and deprecation.
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.