Customer Service & Sales Admin

CanWest is looking for a Customer Service & Sales Administrative Assistant to help alongside our fast-paced sales, marketing, and management teams. In this position, you will get to help build CanWest’s exceptional customer service while helping support a team with 40+ years of experience in concrete cutting, coring, and various other projects.

We have a culture of bold ambition and delivering on our commitments!

Responsibilities

• Offering administrative assistance for the Sales, Marketing, and Management for Calgary & Leduc
• Listen and track phone calls for new sales leads, verbal estimates, and flag calls for management
• Data entry in Sage 100 for quote and sales tracking
• Weekly customer follow-ups via the customers’ preferred method of contact
• Manage several shared Microsoft Excel tracking sheets by location and division
• Monthly and weekly reporting to management for sales team performance
• Adjusting, drafting and publishing sales price sheets
• Assist with training and offer support to new sales team members as needed
• Take on research and special projects from various teams to help trouble shoot and develop office resources
• Cross train with other admins to offer coverage for vacations and sick days
• General office administration and tasks as needed

Requirements and skills

• Minimum 5+ years in experience in customer service is a must
• Professional English verbal and written communication skills is required
• Intermediate to advanced skills in Excel, Word, and Outlook is required
• A proactive, positive, and compassionate attitude is a must for this position
• Education in office administration, business administration, or administrative information management or another related field is preferred
• Must be action & detailed oriented in fast-paced construction environment
• Experience working alongside a sales team is preferred
• Experience volunteering in the community or in a volunteer leadership role is preferred
• Will need reliable vehicle and be able to drive

Benefits of working with CanWest

• Paid time off
• Parking on site
• Health Benefits package including dental and vision
• Company events, team lunches and get togethers
• Business casual attire
• Room to grow! CanWest has an entrepreneurial company culture - CanWest is always evolving and it makes our environment fun for those that enjoy completing tasks, taking on new projects, and learning new areas of business operations.

If you think you might be a great candidate for this position, we encourage you to check out our website, learn about CanWest's services, and please APPLY through indeed or through our website career page.

https://canwestconcrete.com/careers/

We will do our best to review all candidates and reach out to candidates within a business week.