Assistant Manager

Assistant Manager (Full-Time)

• $56,550 per year based on 37.5 hours per week of paid work (40 scheduled hours). Equates to $29.00 per hour
• Compensation and bonus will be based on experience in leading restaurant business in Quick Service Restaurant and size of the restaurant (sales volume and number of employees) you will be responsible for.
• Shifts will include weekday and weekend. 6am-12am. May also require 1 overnight shift per month.

The Job

• Lead and monitor restaurant department such as Kitchen, People, Guest Experience and Facilities to achieve goals that contribute to the growth of the organization.
• Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.
• Ensure all restaurants meet high standards of Quality, Service and Cleanliness and including Food Safety standards.
• Good understanding of employment standards/practices, food safety, and general safety laws. Recruit, train, develop, and supervise staff.
• Ensure staffing and staff scheduling to achieve business need
• Role model guest-centric behaviours when handling customers' complaints or concerns. Ensuring all staff are trained on hospitality. Ability to lead the team to provide excellent customer service.
• Strong financial acumen (P&L, cashflow control). Understands how to grow market share and create sustained business results. Ability to review, analyze, and present financial information to others.

Your vibe and experience

We are seeking a detail-oriented, reliable, and experienced restaurant manager to join our team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

The ideal candidate will possess the following skills and qualifications:

• Current or previous experience in a Supervisory Position in a quick service environment. Minimum of 1 years experience in management in Canada.
• Demonstrated a consistent record of achieving and exceeding operations standards.
• Demonstration of working together with managers at all levels of responsibility and jobs to achieve results.

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• A safe, respectful and inclusive workplace
• Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day