Senior Analyst, Cloud Data Operations

Seeing beyond numbers

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The role of Senior Analyst, Cloud Data Operations is pivotal in supporting cloud technologies and applications. As on-premise data systems are migrated to the cloud, this role will work with cross-functional teams to ensure smooth operation of data processes both on-prem and in the cloud. He or she could also partially participate in some development of data extraction, transformation and load related to the analysis and implementation of digital banking transformations and data modernizations as well as other initiatives.

Responsibilities

• Technical Support: Provide technical assistance, investigate and analyze issues arising on all data platforms including ETL tools, databases, and reporting tools. Triage and resolve support tickets within service level agreements (SLAs). Assist in monthly production deployments.
• System Monitoring: Monitor and support ETL jobs on cloud (ADF) and on-premise on Oracle/SQL Server platform, identify and address potential issues proactively.
• Compliance: Support regulatory processes in the banking industry and ensure compliance with security and privacy policies for all data services.
• Collaboration: Work closely with cross-functional teams to manage and deploy cloud solutions, solve business problems, and improve cloud operations. Assist in migration of on-premise systems to the cloud.
• Documentation: Maintain and update technical support procedures and knowledge base articles.
  
  

Qualifications

• Technical Expertise: Good knowledge of cloud computing platform Azure Data Factory (ADF), Data platform Databricks, on-prem databases in Oracle and SQL Server, ETL concepts, reporting platforms such as Power BI, Cognos, Tableau, MicroStrategy.
• Analytical: Ability to analyze system performance and suggest improvements.
• Problem Solving: Skills to diagnose and resolve complex technical issues.
• Communication and Collaboration: Effective communication skills to interact with customers and stakeholders and collaborate with business and IT teams.
  
  

What Laurentian Bank Has To Offer You

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.
  
  

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

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